EPROLO‑Dropshipping & Branding
Dropshipping supplier Aliexpress agent
Rating
4.9
feedback
2,146
chart
#421
All reviews
Rating Breakdown
Jan. 14, 2021
I received 3 order , the courries lost 3 products on 5 in my first order(It's not fault of eprolo),fortunately the customer service is available ever in the morning( china time) to help you. I received the full refund immediately for the lost items. The app is easy to use and good. Just one things to be 5 stars, the processing order it's too slowly. In the faw it's wrote 2-3 days but i wait ever 5 days, 2 days of delay for the processing order are really important. For the rest is an amazing app
Thanks for your approval and feedback! We are happy to hear you're enjoying our platform and service!
Jan. 12, 2021
I love this app great features and the products are exactly what i needed to get my shopify store started and running
Jan. 12, 2021
I enjoy using this app because it works very well with Shopify. Orders are sent antomatically to Eprolo for processing and shipping. My last order was for a red blouse. I normally ware a size medium, I ordered a medium and it fits prefectly. The shade of red is a great shade of red and the quality of the blouse is spectactular.
Jan. 12, 2021
This app provides a great alternative for getting access variety of products. The customer service response time is very good.
Thanks for your approval and feedback! We are happy to hear you're enjoying our platform and service!
Jan. 12, 2021
Easy to use, very clear and quality pictures that inspire confidence that the products are good enough, there is still work to be done to add funds, otherwise very satisfied.
Thanks for your approval and feedback! We are happy to hear you're enjoying our platform and service!
Jan. 10, 2021
Just started using this app. I love it. I don't have to worry about writing is product descriptions and other tedious task. Good products and good shipping times.
Jan. 10, 2021
great app with various categories and products. fast shipping with a number of options across the world
Jan. 8, 2021
I just opened my store. At first, it can be overwhelming to figure out how to maneuver through the site and understand how things work, but the Customer Service Team is ON IT. They have answered every question that I've had and it's definitely helped. Just a heads up, depending on your time zone, your questions will be answered within 12+ hours.
Thanks for your approval and feedback! We are happy to hear you're enjoying our platform and service!
Jan. 7, 2021
I used this app and helped me a lot. It's just a tool to save you a time and money and also my costumers are really happy . It is easy to use and also have a 24/7 support and really helped to my store. I can tell it is one of the best drop shipping app.
Jan. 7, 2021
I use this app to help me find products to sell. I really like how easy it is to find the products with this app. I recommend it for anyone involved in e-commerce.
Jan. 6, 2021
Excellent company to work with. Great products, great prices, great service and easy to deal with. I would highly recommend.
Jan. 6, 2021
Cheapest and fastest droppshipper with good quality products. and for some products even free shipping. Highly recommend
Jan. 5, 2021
Wow where do I even begin, I don't normally write reviews because I feel they are all based on perception and memory but eprolo.....sheesh this is a NO just a BIG FAT NO! Save yourself and your pockets from this sham of a company. Shipping Times: They will process your order and say it has been shipped and then change the actual date of shipping to make it look like it was only a few days. The carrier they use YunTrack doesnt even start calculating the days until it is picked up and starts moving to seem like it was delivered in 2-4 days. The express shipping is joke they change the price of it whenever the want to. Some items have a fee some don't, some you can get express some takes 12-25 days but you wont know until after the order is made. All of their products you can find on aliexpress it wasnt until i was 50 orders in that I realized it was all LIES! The same exact product is more than likely cheaper and faster somewhere else. Customer Service They only work after 9pm EST so you wont hear anything for days regarding any issues you have. You cannot cancel any orders once they have been made. They will tell you the item is shipped and just put a fake tracking number until the can actually get the product. To give you a recent example I ordered express shipping on 12/08 they didn't process to ship until 12/18 on 12/29 it WAS NOT EVEN SHIPPED! We asked to refund the shipping since we paid express but after looking at the tracking it left CHINA 12/26 and still not delivered as of today 01/05. I asked for a full refund as clearly it will be over 30 days by the time the customer receives the package and they say we need to keep waiting. Of course the customers wants a refund and still wants to know if they will get the item or not. I honestly was excited when I first found eprolo I was willing to overlook the high shipping cost just to ensure the delivery time.... WORST THOUGHT EVER!! Save yourself your business your reputation your bank accounts!!! JUST DONT DO IT NO MATTER WHAT THIS APP WILL BE A PROBLEM. I should have known nothing good is free in the business world. Hope this was helpful I wish everyone success on your journey!
Jan. 5, 2021
EPROLO‑Dropshipping & Branding The app is very useful and also work.......................................
Thanks for your approval and feedback! We are happy to hear you're enjoying our platform and service!
Jan. 4, 2021
I like this app very much! I’m a newbie dropshipping but this app is making my life easier already! Thank you
Jan. 3, 2021
Its great app for Dropshippers. Better than many other apps and on top of that it's absolutely free. Highly recommended.
Thanks for your approval and feedback! We are happy to hear you're enjoying our platform and service!
Jan. 3, 2021
The app is amazing, and it's helping me to get my products to my customer faster and customized and automated way.
Jan. 5, 2021
I doooo nnooootttt recommend. Orders are taking days to be quoted. Agent will not respond on time. You willl have orders pending for 3 days meaning they haven’t even been half processed. Don’t not waste your time. If you wanna give good service to your customer look for another app. Do not download. My customers will order a certain item and they “ didn’t have it” that lead them send them a different item. I could’ve jut download another dropshipping app and my customers will at least receive the correct item. Also they charge you 20$ just for shipping. Doooo nottt use it.
Dec. 28, 2020
This is great service and fulfilling my shipment in a reasonable delivery time. Assigned an agent and she is very helpful and answer my question very fast.
Dec. 27, 2020
I just started using EPROLO for my business and I am so happy to have found them, I originally had another sourcing provided, but delivery was a problem. Not anymore. Thank you EPROLO.