eRetail Express
Omni-Channel Order, Inventory & Warehouse Management Solution
Rating
1.0
feedback
2
chart
#12,842
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
50%
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Less than a day
0%
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Less than a month
50%
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Less than a year
0%
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More than a year
0%
Reviews Summary
The reviews for this Shopify App are overwhelmingly negative, with users expressing frustration over the lack of customer support and failure to deliver on promised services. One user mentioned being cheated out of money by the company and experiencing poor integration support. Another user highlighted the absence of a proper system and the inability to get any help despite spending a significant amount. The overall sentiment is to avoid this app and consider alternative options like Unicommerce, OMS Guru, or Easyecom for better service and support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 16, 2020
They are thief's, CHEATS and SCAMMERS. They promise huge but when it come to delivering they do not delivery. One Mr Chandra Bhushan from their company promised full integration took advance for installation and when they could not do it started giving excuses that they incurred cost on integration and cannot refund the money. BEWARE!!! STAY AWAY FROM THEM. THEIR PANEL IS CRAP AND PEOPLE CRAPPIER.
Nov. 27, 2019
No customer support. No proper system in place. Wasted our Rs. 10,000 without any service. Try to get help from them but no revert. Would request all to stay away from this company. Better to go with Unicommerce/OMS Guru/Easyecom.
Dear Seller, We are truly sorry for the inconvenience which caused you such a bad experience. Policies and Procedures are an essential component of any organization to keep the mutual respect between the buyer and seller. But please allow us to make a better experience for you this time as we really don't want our customers to suffer like this. We would like to offer - If you subscribe to it again with the least amount to use the app, we will provide you two months of free subscription with unlimited orders to process. If you're interested in the offer, please contact our helpdesk. Regards, Vinculum
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