eShipper
Simplifying Shipping, Powering Your Brand’s Success.
Rating
4.4
feedback
28
chart
#3,268
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
11%
-
Less than a day
0%
-
Less than a month
11%
-
Less than a year
57%
-
More than a year
21%
Reviews Summary
The eShipper Shopify app has received a mix of positive and negative reviews from users. On the positive side, many users appreciate the excellent customer service provided by the eShipper team, with specific mentions of team members like Riz, Irene, Amanda, Alex, and others who have gone above and beyond to assist customers. Users also praise the app for streamlining the shipping process, offering automation features that save time and make order fulfillment more efficient. Additionally, the app is commended for providing great carrier selection, rates, and overall service quality. However, there are negative reviews highlighting issues such as the app not working properly, lack of customer support, sudden changes in service quality, and limitations for non-Canadian customers. Some users also mentioned discrepancies in shipping rates and challenges with the app's functionality.
Highlights
Review RSS Feed
All reviews
June 17, 2025
Review update: after submitting the previous review eShipper support contacted us with the approval of the claim that we had submitted 8 months ago. They did pay the full amount of the claim so I had updated the review.
Using app
About 3 years
Total reviews
6
Average rating
3.3
April 18, 2025
We've been working with Riz and the eShipper team for quite some time now, and I can confidently say they’ve made a huge difference in how we run our small business. As a handmade brand, shipping is such a critical part of the customer experience — and Riz has helped us streamline and simplify every step of the process. He’s incredibly responsive, always willing to go above and beyond, and truly cares about helping small businesses succeed. Whether it’s resolving an issue quickly or finding more cost-effective solutions, Riz always shows up with professionalism and heart. We’re so grateful to have him as our shipping manager — thank you, Riz and eShipper, for being a part of our journey and helping us grow!
April 14, 2025
We've been using eShipper for 2 years now and have been very happy with the service and tech. Great carrier selection, rates and customer service.
April 9, 2025
The eShipper Shopify app has made fulfilling orders so much easier. The automation features are super helpful - from syncing orders to generating labels, everything runs smoothly. It’s saved me a ton of time and made my shipping process way more efficient. Highly recommend for any Shopify store looking to streamline their logistics!
Dec. 6, 2024
This app worked well for few years but in Q4 2024 it stopped working. The Shopify App does not work, does not provide access to product boxes, weight, dimensions, etc. Requested customer support for weeks. No reply Checked eShipper website. No way to get support It is a ghost company now. We will have to remove it from our store.
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