eShipper
Simplifying Shipping, Powering Your Brand’s Success.
Rating
3.8
feedback
36
chart
#1,758
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
The reviews for the eShipper app are a mix of positive and negative feedback. Positive aspects include great customer service, helpful account managers, discounted shipping rates, and seamless integration with Shopify. Customers appreciate the ease of use and the ability to save money on shipping costs. However, there are also negative comments about billing issues, bugs in the app, and some customers feeling limited to only Canadian shipping options. Overall, the app seems to be beneficial for many users, especially those looking for cost-effective shipping solutions and excellent customer support.
Highlights
Rating Breakdown
All reviews
Oct. 7, 2024
After many years of good service, suddenly, in September 2024 everything changed: - New buggy and unpolished app; - Suddenly, cannot purchase Canada Post label anymore... Arguing that we need to deposit all our daily package to 45mn from our place and not at Canada Post directly anymore. - Pricing of UPS also skyrocket in September 2024 without any reason. Sorry to see sunch a decline in what used to be a very good entreprise.
March 6, 2023
I would recommend e-shipper. The ease for us and our customers is wonderful. I'm still figuring out a few bugs but I am working with Maui Malonzo in tech support who is so responsive, well informed and always follows up - which is great. And Komal Puri my rep who calls me back at all hours! The information migrates quite well from Shopify to the e-shipper site but some fields are frustrating. It will auto-populate incorrect info so I'm hoping they get this fixed. But overall very happy.
Feb. 4, 2023
Having amazing rates is just a bonus. What really sets them apart is the incredible customer service! Irene, Amanda and Alex are absolutely amazing and always go above and beyond to help in any way they can. I would recommend them over and over again.
Jan. 22, 2023
Great rates with a great customer service. We had always someone to talk to to whenever we get any issue with shipping and they go above and beyond to help us get things right.
Jan. 17, 2023
We have had the best time working with eshipper! They are such a professional company with incredible people working there. I love how they can help us with everything from better shipping rates, to picking and packing, to helping us with our Amazon store front (shoutout Blair & Jack from AMZ prep!) our account manager Ahmed Sabah has been amazing at helping us navigate all these different services and help to tailor things to help support our small business. We love eshipper and will be long term customers! - Lauren BUZZD Nutrition
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