eShipper
Your One-stop Shipping & Fulfillment solution. Save up to 70%
Rating
4.6
feedback
35
chart
#1,442
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
3%
-
Less than a month
11%
-
Less than a year
69%
-
More than a year
14%
Reviews Summary
The reviews for eShipper are overwhelmingly positive, highlighting the excellent customer service provided by the team members. Customers appreciate the discounted shipping rates and the ease of integration with Shopify. The app has been described as a game-changer for many, offering seamless shipping solutions and saving both time and money. However, there are a few negative reviews mentioning issues with incorrect information auto-population, limited integration for non-Canadian customers, and discrepancies in final shipping rates. Despite these drawbacks, the majority of users highly recommend eShipper for its outstanding service and cost-effective shipping options.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 6, 2023
I would recommend e-shipper. The ease for us and our customers is wonderful. I'm still figuring out a few bugs but I am working with Maui Malonzo in tech support who is so responsive, well informed and always follows up - which is great. And Komal Puri my rep who calls me back at all hours! The information migrates quite well from Shopify to the e-shipper site but some fields are frustrating. It will auto-populate incorrect info so I'm hoping they get this fixed. But overall very happy.
Feb. 4, 2023
Having amazing rates is just a bonus. What really sets them apart is the incredible customer service! Irene, Amanda and Alex are absolutely amazing and always go above and beyond to help in any way they can. I would recommend them over and over again.
Jan. 22, 2023
Great rates with a great customer service. We had always someone to talk to to whenever we get any issue with shipping and they go above and beyond to help us get things right.
Jan. 17, 2023
We have had the best time working with eshipper! They are such a professional company with incredible people working there. I love how they can help us with everything from better shipping rates, to picking and packing, to helping us with our Amazon store front (shoutout Blair & Jack from AMZ prep!) our account manager Ahmed Sabah has been amazing at helping us navigate all these different services and help to tailor things to help support our small business. We love eshipper and will be long term customers! - Lauren BUZZD Nutrition
Jan. 16, 2023
We made a significant move to eShipper the week prior to BFCM, and despite a few hiccups in the early days (volume related) their customer service has been outstanding. Now that shipping has settled back into the "norms" we are seeing strong execution and support. There is much to accomplish yet, and we are adding shipments to extend our relationship, but I feel the team at eShipper is supportive of our vision.
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