Nuvelle review for Essential Upsell & Cross Sell

BE CAREFUL — Unexpected Charge After Uninstalling I am extremely disappointed with this app and its billing. I installed Essential Upsell on 13 August 2026 and uninstalled it on 30 August 2026 at 20:07. Shopify's App History clearly confirms the exact installation and uninstallation dates and times. Despite uninstalling the app, I was subsequently charged £14.92, which was included in my Shopify bill and paid. I was no longer using the app and it was no longer installed on my store when this charge was issued. I am now requesting a full refund of £14.92 and an explanation of exactly what this charge was for and what billing period it relates to. What concerns me most is that this type of charge can easily go unnoticed by Shopify merchants, especially when the amount is relatively small. In my case, however, I noticed it and have documented the entire installation and uninstallation history. This billing practice feels highly misleading and, if the charge relates to a period after the app was uninstalled, potentially fraudulent. I would strongly advise other Shopify merchants to check their Shopify bills carefully after uninstalling this app and make sure they are not being charged unexpectedly. I hope the developer resolves this immediately and refunds the £14.92.