Upsell App by Essentialwolf
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Timely Solution, Best supporting Staff, Very Usefull.
the app is free, so 2 stars for that. It is a classic you get what you pay for. Customer support is beyond terrible, the app is basically dead.
Was sent many emails saying it was changing to a paid app, but no details on pricing or what I actually needed to do. App is now just blank when I try to open it. Was also offered a discount but no details on how to use that either
Thank you for your feedback, and I apologize for the confusion earlier. The issue has been resolved, and you should now be able to access the app. Please try again, and feel free to reach out if you have any questions.
Contact team is very inactive. Told them to get rid of the "Powered by EssentialWolf", which you have to ask to get rid of, instead of having a setting to remove it (honestly, what is the point of it besides making the store look unprofessional). They didn't get rid of it even after 2 weeks of me asking them to. I thought they did, but I had to contact them again.
Hi there, We appreciate your valuable feedback on our app, and we are truly sorry for the inconvenience caused. We reached out multiple times via email but no response. As per our check, the branding is removed. Thank you for your understanding and for providing us with the opportunity to improve based on your valuable input Thanks & Regards Essentialwolf Team
Didnt work with The Impact Theme.
Hi there, We appreciate your valuable feedback on our app, and we are truly sorry for the inconvenience caused. KIndly check, Now we made compatible with more themes and app. Thank you for your understanding and for providing us with the opportunity to improve based on your valuable input Thanks & Regards Essentialwolf Team
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