All reviews

Rating Breakdown

  • 5
    97% (373 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (6 ratings)

Reviews with Text

  • 98% (375)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 2, 2025

Dear C‑EDD I am writing to express my sincere gratitude for the outstanding customer service I received from your team. From the moment I reached out with my inquiry, I was impressed by the professionalism and attentiveness of your staff. [Employee Name] was particularly helpful. They listened patiently to my concerns, provided clear and detailed explanations, and went above and beyond to ensure that my issue was resolved to my complete satisfaction. Their friendly demeanor and eagerness to assist made the entire process a pleasure. Your company's commitment to delivering top - notch customer service is truly commendable. It is evident that your team values its customers and takes pride in providing excellent support. This positive experience has not only strengthened my loyalty to your brand but has also made me more likely to recommend your services to others. Thank you once again for the exceptional service. I look forward to continuing to do business with you in the future. Best regards, BabaMila

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2025

These guys are superb, it's a great looking app that you can easily customise and it's super easy to add to your website. Well done on an excellent app. Support is extremely fast too!

Using app

About 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 20, 2025

The customer support was exceptional, always quick and willing to help with any questions or issues. They assisted me in setting up the app seamlessly, and now I can provide my customers with a clear and accurate estimated delivery time. Highly recommended!

Using app

Over 1 year

Total reviews

19

Average rating

5.0

1 / 5 Share

Feb. 19, 2025

Adding products 1 by 1 without a bulk option is a joke. No contact to the support with the app.

Using app

4 months

Total reviews

6

Average rating

1.8

5 / 5 Share

Feb. 12, 2025

Great app, the customer service is fast and friendly, thank you for helping us.

Using app

About 2 months

Total reviews

6

Average rating

5.0

1 / 5 Share

Feb. 5, 2025

Unhelpful, we faced multiple issues and we really couldn't understand how to fix it - we have vendor tags and each vendor tag had a different timeline All the help I received, was not helpful. No proper support from the team

Using app

About 1 month

Total reviews

7

Average rating

4.3

5 / 5 Share

Feb. 5, 2025

Store

IKIFLY

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 15, 2025

Excellent customer service and very easy to use app.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 9, 2025

Great app with a lot of functionalities. Thanks to the coder team who helped us to set it up correctly!

Using app

5 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Jan. 4, 2025

Some of the best most hands-on support I've had from a Shopify app team. Great Customer Service, approchable and assisted promptly with my problem. Thank you! keep up the good work!

Using app

12 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 17, 2024

wszystko działa jak należy, a support jest niezwykle pomocny

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2024

Very helpful and friendly staff. A good system, worth the price for quick and easy vendor, collection or product based delivery dates.

Using app

6 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Dec. 2, 2024

Great support, really efficient. The app is really good, the customers are able to see the delivery date immediately.

Store

Woodili

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 23, 2024

I just wanted to take a moment to share my experience with this app. It’s by far the best app we've ever used here on Shopify! It's truly a must-have for our business. The customer service is outstanding, with quick responses and a genuine commitment to helping. It's definitely worth every penny. Highly recommend it to anyone looking to streamline and improve their Shopify experience! Thank you for such an amazing product and service!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

Outstanding support

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

Using app

2 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Oct. 25, 2024

perfect!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2024

I had an issue with EDD+ disappearing from my storefront when a new variant is selected - I couldn't figure out myself how to re-load the app every time this happened. Initially the team were of the impression this couldn't be fixed, but this didn't stop them trying! A few emails later to understand the situation and we now have a delivery countdown timer that stays put. Stellar customer service - we were kept informed of what they were doing every step of the way. Would highly recommend to anyone!

Using app

About 2 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 20, 2024

Very good customer support!

Using app

2 days

Total reviews

13

Average rating

4.9

5 / 5 Share

Aug. 31, 2024

Amazing team, fast and swift support and outstanding assistance with request done in instant! I am amazed and very happy..... thank you.

Store

TTfone

Using app

Over 1 year

Total reviews

5

Average rating

5.0