All reviews

Rating Breakdown

  • 5
    97% (368 ratings)
  • 4
    1% (2 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (8 ratings)

Reviews with Text

  • 98% (373)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 25, 2024

I had an issue with EDD+ disappearing from my storefront when a new variant is selected - I couldn't figure out myself how to re-load the app every time this happened. Initially the team were of the impression this couldn't be fixed, but this didn't stop them trying! A few emails later to understand the situation and we now have a delivery countdown timer that stays put. Stellar customer service - we were kept informed of what they were doing every step of the way. Would highly recommend to anyone!

Using app

About 2 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 20, 2024

Very good customer support!

Using app

2 days

Total reviews

13

Average rating

4.9

5 / 5 Share

Sept. 20, 2024

Muy buena aplicacion, la instale y fijo la fecha de llegada de mis productos de Dsers AUTOMATICAMENTE y CORRECTAMENTE, me encanto esta aplicación, la mejor, 10/10

Using app

2 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2024

Amazing team, fast and swift support and outstanding assistance with request done in instant! I am amazed and very happy..... thank you.

Store

TTfone

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 30, 2024

Great app use it for all my businesses.

Using app

About 18 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 16, 2024

Had a few issues setting up the app, but support are very very helpful and ended up doing it all for me when I described the issue. Reponse time was very fast too. Highly recommended.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 5, 2024

The Coder Team provided us with great support in setting up the Estimated Delivery Date app. The resulting outcome matches with our expectation. Excellent service delivery, with patience and notable knowledge of the app. Keep up the good job!!!

Using app

About 12 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

July 11, 2024

Very easy to use and Fantastic Service.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2024

Easy to use. Extremely useful and customizable. Very flexible app. I just started to use and hopefully can help with more conversions. Their support team is extremely helpful and quick response. Feel really good to have them for my support!

Using app

About 9 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

June 20, 2024

This app is really nice, And we got always swift support from their team They give us very helpful and prompt answer Love you

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 17, 2024

Die App ist sehr leicht zu bedienen und der Support ist sehr gut! Ich kann die App jedem empfehlen!

Using app

About 2 hours

Total reviews

7

Average rating

4.4

5 / 5 Share

June 6, 2024

Amazing service and exceptional support system they have. Provided the help I needed! 5/5

Using app

About 5 hours

Total reviews

3

Average rating

2.3

5 / 5 Share

June 2, 2024

Using app

8 months

Total reviews

7

Average rating

3.9

5 / 5 Share

May 28, 2024

All perfect! Fast and efficient customer support. Best app for its features.

Using app

25 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

May 27, 2024

Easy to use app, even in the free version, fast customer service.

Using app

15 days

Total reviews

1

Average rating

5.0

3 / 5 Share

May 25, 2024

It's might be good for the simplest shops but not for the even medium. The main issue the app fully ignored connection to the shipping profiles which is crucial for defining the estimated delivery. Also there is an issue with product templates: if you have more than one (default) product template, it's gonna work only in the (seems) random one. There is no way to it will work in other templates. Maybe some coding would help though. If your shop is small enough, without shipping profiles, without product templates - then it's gonna perfect for you. Free plan is generous and the visual part is good enough.

Using app

About 1 hour

Total reviews

2

Average rating

2.5

1 / 5 Share

May 15, 2024

Honestly not the best customer service. A bit rude and abrupt. I initially had my own trust badges and asked if they could remove it for me (did not know how to) and I emailed asking if they could help again. The reply was "you can do that yourself. see below." - no hello nothing. Update: following my honest review the widget has suddenly “disappeared”…. It is active but disappeared from the store. Definitely a strange experience all together. Feeling very uncomfortable. Would definitely not recommend after this. After having a bad experience with them they will deactivate your widget. The customer service was one thing but this?! Just proved my customer service point. Who “punishes” their customers?

Using app

9 days

Total reviews

2

Average rating

3.0

Developer Reply

Thank you very much for your review. 1. Your store is currently under protection and we cannot view the product page. So we can't help you with trust badge issues; 2. Our app is an estimated arrival date app. What you are describing is a trust badge issue. We are unable (not authorized) to provide you with any help. The best way is that you need to contact the corresponding trust badge developer customer service support to solve your problem. Because they know their applications best. update: Thank you very much for your review. 1. After the user installs our application, we will never operate any configuration of the user (unless the user authorizes us to operate). 2. The problem you describe: The problem that appears in your store is that you subscribe to the Free plan and only have a quota of 100 products (and only 100 products will display the widget normally). Your store has over 150+ products in total. The widget will not be displayed for products with more than 100 products. Thanks

5 / 5 Share

May 12, 2024

An absolute game-changer! The response time of this Shopify app is phenomenal, significantly boosting conversion rates. I can't thank the team enough for their clarity and patience throughout. 5 stars all the way!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 26, 2024

Ottima app ed assistenza fantastica

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 24, 2024

We just installed this app after a few years of using "Order Deadline." The app looks better, costs less, and has more options. The best feature is the ability to keep the estimated delivery date visible in the cart and, above all, the checkout. This should help with our conversion rate. The customer support from the Coder Team is almost instantaneous. Yes, there is a little learning curve, but rest assured that you will get the help you need to get going.

Using app

4 days

Total reviews

7

Average rating

4.4