EDDer: Estimated Delivery Date

Hello There, I hope this message finds you well. Thank you so much for taking the time to leave us a 4-star review! We’re thrilled to hear that you had a positive experience with our service. I'm reaching out to address the concerns you've raised regarding your recent experience with our product/service. Our goal is to provide an exceptional experience for all our customers, and we would like to know which part you would like us to improve. We value your business and would like the opportunity to resolve your concerns promptly. Please feel free to reply to this email anytime. We are here to assist you and would like to know about your thoughts and feedback. Thank you for your support. We look forward to more valuable opportunities to better assist you.

Thank you for the leaving us an excellent rating! 😊 We're happy to hear that you're happy with the app! If you have any further questions or concerns, feel free to reach out to us. Thank you for using the platform! 👍🚀 Best Regards, Kim EDDer Customer Support

Dear The Nichole Collection, I hope this email finds you well. This is Kim from the EDDer Support Team. Thank you for sharing your detailed feedback. I'm truly sorry to hear about the difficulties you've encountered with our app and the frustration it has caused you. Your concerns are very important to us, and I want to address each of them to ensure we can improve your experience and prevent such issues in the future. Firstly, I understand your frustration with the app counting draft products and collections towards your quota. I apologize for any inconvenience this has caused. We are currently working on a solution to ensure that only active products are counted towards your limit. Your feedback is invaluable, and we are making this a priority for our development team. Regarding the escalation team's response time, I apologize for the delays you've experienced. Providing timely and effective support is crucial, and we're taking immediate steps to improve our response times for escalated issues. As for your issue with product limits and delivery times, I understand how this has impacted your operations. Our team is now working on this to ensure that our app functions correctly and meets your needs without requiring an unnecessary upgrade. I deeply regret that you feel the need to uninstall our app and explore other options. Your satisfaction is our top priority, and we would hate to see you go. If you're willing to give us another chance, I'd like to offer you a complimentary extension of your current plan to ensure we resolve these issues to your satisfaction. Please let me know if there's anything else we can do to assist you. I am committed to making this right and hope to restore your faith in our app and service. Thank you again for your valuable feedback. Best Regards, Kim|EDDer Support Team

Thank you so much for your kind words! We're thrilled to hear that you find our APP cost-effective, easy to use, and beneficial in all respects. Providing value to our users is our top priority, and we're delighted to know that our product has been able to meet your needs effectively. If you have any further feedback or suggestions for how we can continue to improve our APP, please don't hesitate to let us know. We're always looking for ways to enhance our offerings to better serve our users. Best Regards, Kim|EDDer Support Team

Thank you for your kind words! We're delighted to hear that you find our app helpful for showing estimated delivery times. If you have any further feedback or suggestions for how we can improve our app, please don't hesitate to let us know. We're always looking for ways to enhance our products and services to better serve our users. Best regards, Kim|EDDer Support Team