EDDer: Estimated Delivery Date
Shopify estimated delivery date app
Rating
4.7
feedback
274
chart
#207
All reviews
Rating Breakdown
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June 21, 2024
Great support
Hello There, I hope this message finds you well. Thank you so much for taking the time to leave us a 4-star review! We’re thrilled to hear that you had a positive experience with our service. I'm reaching out to address the concerns you've raised regarding your recent experience with our product/service. Our goal is to provide an exceptional experience for all our customers, and we would like to know which part you would like us to improve. We value your business and would like the opportunity to resolve your concerns promptly. Please feel free to reply to this email anytime. We are here to assist you and would like to know about your thoughts and feedback. Thank you for your support. We look forward to more valuable opportunities to better assist you.
Dec. 26, 2023
helped me a lot with dates to build trust, highly recommend
We value your opinion tremendously, and we are keen to understand any aspects where you may not be fully satisfied. If you have a moment, we would greatly appreciate the opportunity to discuss your experience in more detail. Your insights are invaluable to us, and by sharing your thoughts, you contribute significantly to the enhancement of our app. Your feedback aids us in identifying areas for improvement, and it goes a long way in ensuring that other users, like yourself, can enjoy a seamless and satisfying experience. We appreciate your time and look forward to hearing from you. Thank you for being a valued part of the App Success. 🙏 Best Regards, Nona|EDDer Team
Nov. 22, 2023
simple et efficace
Merci beaucoup pour votre avis positif ! Nous sommes ravis que notre produit soit simple et efficace pour vous. N'hésitez pas à nous contacter si vous avez besoin de quoi que ce soit d'autre. All the Best, Belle| ETA Team
Sept. 7, 2023
Hello there, Thank you for taking the time to leave us a review. We appreciate all feedback, positive or negative, as it helps us improve our services. We would love to hear more about your experience and any suggestions you may have for us. Please feel free to reach out to us at any time. Thank you again for your support. 🤗 Best regards, Sophie
Aug. 27, 2023
This product is easy to use and affordable with the free plan that they have available. I recommend..
Thank you for your positive review! We're glad to hear that you find our product easy to use and affordable. We appreciate your recommendation and hope that you continue to enjoy using our free plan. If you have any questions or feedback, please don't hesitate to reach out to our support team. Thank you for choosing our product! - Sophie
Feb. 9, 2023
This is a great app that can provide my customers with an Estimated time of arrival of any and all the item they can and will purchase.
Dear Rahzchest, Greetings! I wanted to extend my sincerest thanks for taking the time to share your feedback with us through the survey. Your input is of great value to us and helps us strive for excellence in our services. We regret to hear that we have not met your expectations, but we are grateful for the opportunity to learn and improve. Your feedback demonstrates that there is room for growth, and we are eager to do better. If you could kindly share with us what we could do to effectively improve your experience, it would be greatly appreciated. We are eager to hear your thoughts and suggestions. Thank you once again for your feedback and have a wonderful day! Sincerely, ETA Support team
Nov. 7, 2022
Guter Support! Hat klar und verständlich kommuniziert und hat mir weiter geholfen. Ich werde das App nun weiterhin testen!
Aug. 24, 2022
It works well. The GeoLocation feature being available on the free plan is amazing. Not to mention the superb customer support. The only gripe I have with the app is the subpar search function. Searching for USA, United States or even United [space] doesn't return United States of America, they have informed me this will get fixed and when it does we'll up the review a star! Great work guys.
June 26, 2022
Mariadel was very helpful and after the problems I was experiencing with the app she requested permission for a tech guy to have some access to my store to allow the delivery zones to be displayed on my site, as there was some issues with the app working with my site initially. The only reason I didn't provide 5 stars is because of the technical issues to begin with. 5 star service though.
Dec. 30, 2021
It works and it's easy to figure out. I needed help customizing the placement of the eta information and customer service took care of it for me real quick like less than 10 minutes. I think her name was Anne. Really great for drop shippers you can tag etas for drop shipped products and or etas for local or domestic products. The app could use more features but for the monthly price it's a good deal.
Hi there, Thank you for your approval. We are so glad that we can help you. Your support brings us courage to move on. If there is anything else we can help, please do not hesitate to contact us. Thanks again for your feedback. Have a nice day~ Regard, Anne
Dec. 11, 2021
I liked the app. It does what it promises. The customer service solution was also very handy. The team was very helpful.
Hi there, Thank you very much for your approval and feedback! And we are so glad that we could help you! Our team always keep trying to continuously improve our app and service! And we are so glad to hear all of the users feedback and suggestions! If you have any problems or suggestions, just feel free to contact us and we will try our best to solve them and improve our app so that we can give you a better using experience! Regards, Allen
Jan. 15, 2021
Updated: I have tried several delivery estimate apps on Shopify and this one offers the most for the best price. It is also probably the easiest of the delivery apps to set up. It is the only app (I believe) that will also show the estimated delivery for each product under the item in the cart page as well as on the order history page. That is immensely helpful for customers. I've encountered a few minor issues, but customer support was more than willing to take care of them very quickly. Recommended.
Thanks for your review. Sorry for the late reply. We have fixed the issue you mentioned. You can enable your app now. Let me know if you still need other help. Regards
Dec. 30, 2020
It is working as claimed. The feature and placement is the best (to me) among all similar apps. Can I ask for 3 features? 1. Have a separate date for warehouse: Mon to Fri & courier service (Mon to Sat) as we outsource our shipping. 2. Able to add public holiday where nobody is working. 3. Hide it for certain product such as gift card as we don't track inventory and it's a virtual product. It will be more than a 5-start if these 3 features are added in.
Dec. 2, 2020
It was working great at first, however, it became all buggy and is currently not showing on one of my products. However, we are sending a support request right now! Great app still!
Thanks for your review. I just send you an email. Just to let you know, we won't show the ETA message if the product inventory is 0. So if you want it show on the product page, please update the inventory quantity of that product. I can't contact you through email. So let me know if anything else we can help.