STORM Watches review for EDDer: Estimated Delivery Date
Jan. 19, 2023
Support is ABSOLUTELY RUBBISH.. we're on a paid plan. We've identified a bug, which we were told that it would be pass to their development team to fix and they will get back to us with an update.. We've sent EIGHT Chasing Emails, each time having to waste our time in re-explain everything over and over again... only to be fobbed off with the same "we'll fix it & update you message".. 15 Weeks of waiting, 8 times we've contacted them ... still the same..... Have uninstalled..
Hi STORM Watches, Thank you for bringing your concerns to our attention. We apologize for any disappointment our service may have caused and appreciate you taking the time to share your feedback with us. We would like to address your concerns and would be more than happy to discuss the situation with you and our team. If you would like to do so, please let us know. Please note that our development team has already ensured that the data is synced to the correct cut-off time, but if you continue to experience issues, please let us know so we can further investigate the problem and resolve it. Thank you for your patience and understanding. Sincerly, ETA Support team
