Alexandra Designs review for EDDer: Estimated Delivery Date

1 / 5

April 29, 2024

2nd delivery date app in a row with an annoying error banner at the top this time "This app is taking a while to load. If you are not automatically redirected, click to open the app now. Learn more" Are both of these done by the same developer literally both exactly the same pricing tiers and errors, unnecessary complexity of the app

Using app

15 minutes

Total reviews

5

Average rating

3.2

Developer Reply

Dear Alexandra Designs, Thank you for sharing your feedback regarding your experience with our app. We sincerely apologize for the inconvenience caused by the error banner you encountered. We understand how frustrating it can be to encounter such issues, and we want to assure you that we take your feedback seriously. Upon reviewing your comments, we'd like to address your concerns: Error Banner: We apologize for any frustration caused by the error banner you mentioned. We are aware of this issue and are actively working on resolving it to ensure a smoother user experience for all our customers. Developer and Pricing Tiers: We understand your concern regarding the similarity between our app and another you've encountered. However, please rest assured that our development team is dedicated to continuously improving our app's performance and addressing any issues that arise. App Complexity: We acknowledge your feedback regarding the complexity of our app. Our goal is to provide a user-friendly experience, and we are continually striving to simplify our app's interface while maintaining its functionality. We appreciate your patience and understanding as we work to address these issues. Your feedback is invaluable to us, and it helps us identify areas for improvement to enhance the overall user experience. If you encounter any further issues or have any additional feedback to share, please don't hesitate to reach out to our support team. We're here to assist you and ensure that your experience with our app meets your expectations. Thank you for bringing these concerns to our attention, and we apologize for any inconvenience caused. We're committed to resolving these issues promptly and providing you with a seamless experience moving forward. Best regards, Kim|EDDer Support Team

EDDer: Estimated Delivery Date for Shopify
EDDer: Estimated Delivery Date
4.7 star
292 reviews

Shopify estimated delivery date app

Developer
Shopify App Store