By Cee Cee review for EDDer: Estimated Delivery Date
May 12, 2025
When a product is out of stock we use an app with notify me. However, this app: EDDer: Estimated Delivery Date, is still giving the text, it will be delivered within the given date in the backend. I have asked support, they say we look into that, then they were not abale to respond, then we we are 10 days later, still no respons. Very bad.
Dear By Cee Cee, Thank you so much for taking the time to share your feedback with us. I want to sincerely apologize for the frustration this situation has caused. I can only imagine how inconvenient it must have been to see the "ETA Message" text still showing when the product was out of stock. I truly understand your frustration with the delay in communication, and I’m very sorry it took longer than expected to resolve. I’m happy to let you know that the issue has been fixed, and everything should be working as it should. We deeply appreciate your patience and understanding while we worked to address this. Please don’t hesitate to reach out if you have any further questions or if there’s anything else we can assist you with. We’re here for you, and we want to make sure your experience moving forward is smooth and positive. Thank you once again for your patience. We’re grateful for your trust. Sincerely, Sophie | EDDer Support Team
