Test Dorelan review for EDDer: Estimated Delivery Date
June 16, 2025
the app was everything i was looking for: unfortunately, i had problems when someone add something to the chart and then buys it on the next da: the estimated delivery date does NOT update to thepurchase date but it remains the same of when i added to chart. i tried to contact the assistance several times, but got no answer! I'm going to delete it
Thank you for sharing your experience, and we're truly sorry for the inconvenience caused. We understand how frustrating it must have been to see the estimated delivery date not update after purchase. This behavior is currently how the app is designed—the ETA shown in the cart remains based on when the item was added, not when the order is completed. We recommend removing and re-adding the product to refresh the ETA, and we understand this isn't ideal. Improving this feature is already part of our development plans. Regarding your attempts to reach support, we’ve checked our records and unfortunately couldn’t find any message from your end. We're really sorry if something went wrong on our side and you felt unheard. Your feedback is very important to us, and we’re grateful you took the time to share it. We’d love the chance to make this right and earn back your trust. – Nova EDder Support Team
