ethos: Loyalty, Referrals, UGC for Shopify

ethos: Loyalty, Referrals, UGC

Community-led loyalty program for brands doing $1M+ in sales.
Developer
ethos
Rating
5.0
Feedback
41
Reviews
Chart
#3,393
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Ethos Loyalty app are overwhelmingly positive, with users praising its seamless integration, user-friendly interface, and customization options. Customers appreciate the hands-on support provided by the Ethos team, noting their responsiveness and willingness to go above and beyond to meet their needs. The app is commended for its modern approach to loyalty programs, community-building features, and ability to tailor loyalty programs to fit individual brands. Users highlight the ease of setup, the variety of rewards offered, and the positive impact on customer engagement and retention. Overall, Ethos is highly recommended for e-commerce brands looking to enhance customer loyalty and drive sales through personalized rewards programs.

Time spent using app
How long merchants keep the app installed.
Less than an hour 2%
Less than a day 0%
Less than a month 7%
Less than a year 90%
More than a year 0%
All reviews
5 / 5 Share
Oct. 16, 2026

Early September we moved our loyalty program to ethos and the experience has been so wonderful. We were on Yotpo for three years and prior to that Smile and Loyalty Lion. Ethos is community building first and has modernized ways to approach loyalty programs for high end brands. We had concerns about making a move and impacting the customers experience ahead of holiday. Ethos has gone above and beyond to ensure a seamless transition and continuous support. We are excited to continue growing our loyalty program with ethos!

Store Using app Total reviews Average rating
Dana Rebecca Designs 2 months 3 5.0
5 / 5 Share
Sept. 17, 2026

Ethos Loyalty has been one of the best additions to our store. Seamless for both our team and our customers, with top-notch features that fit perfectly for our brand. It's helped us to reward our most loyal customers. The team at Ethos is amazing! They are hands-on, communicative, and always willing to go above and beyond. If you're looking for a loyalty program for your store, this is a must-have.

Store Using app Total reviews Average rating
Auntie Butter 5 months 2 5.0
5 / 5 Share
Sept. 16, 2026

I cannot recommend this app enough, especially compared to similar apps that have created a nightmare for our store. The Ethos team has gone above and beyond anything that we have asked for and created new functionality in crazy fast times to develop what exactly what we need and what our customers want.

Store Using app Total reviews Average rating
Grill Your Ass Off 3 months 27 4.8
5 / 5 Share
Sept. 10, 2026

We’ve had a great experience with Ethos Loyalty. The platform is straightforward, flexible, and makes it easy to build a loyalty program that fits our brand rather than forcing us into a one-size-fits-all setup. Their team has also been responsive and helpful throughout the process, from implementation to ongoing support. Overall, a strong platform and team that I’d recommend to other e-commerce brands looking to improve retention and customer loyalty. Shout out to Maddie and Vo for being great!

Store Using app Total reviews Average rating
Petrusco Caviar 8 days 1 5.0
5 / 5 Share
Sept. 9, 2026

Fantastic app for offering a loyalty program for our customers. Unlike most app-based solutions, I appreciated how easy it was to integrate Ethos with our existing store and make it "feel" custom and branded. Additionally, their team has been amazing at supporting us on custom requests and features to really tailor this program to our needs. Integrates with all of our existing solutions as well, for maximum applicability.

Store Using app Total reviews Average rating
SkinMason 3 months 3 5.0

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