ethos: Loyalty, Referrals, UGC
Launch a premium loyalty program: Points, Contests, UGC + more
Rating
5.0
feedback
31
chart
#2,583
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a month
6%
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Less than a year
81%
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Reviews Summary
The reviews for the Ethos loyalty/rewards app are overwhelmingly positive, highlighting the exceptional customer service, seamless onboarding experience, and the comprehensive features it offers for modern DTC brands. Users appreciate the hands-on approach of the Ethos team, the user-friendly interface, and the ability to create a customized loyalty program that aligns with their brand. The platform is praised for its flexibility, responsiveness, and the level of support provided throughout the onboarding process and beyond. Customers mention that Ethos feels more like a retention partner than just an app, emphasizing the personalized service and genuine care for their success.
Highlights
Review RSS Feed
All reviews
March 18, 2026
Ethos is a great loyalty/rewards app and the onboarding experience is extremely smooth! The team behind the app is amazing as well and I highly recommend it.
March 18, 2026
Ethos and the Ethos team has been incredible & super hands on and have made the process super seamless for the team and I. The UI is also really user friendly!
March 17, 2026
Best loyalty platform we’ve used (and we’ve tried a few) We’ve tested multiple loyalty and referral apps over the years, and Ethos is the first one that actually feels like it was built for modern DTC brands. What stands out immediately is how complete the platform is. It’s not just points and referrals. You can run tiers, exclusive access, UGC, contests, and more all in one place. It replaced several tools for us, which simplified our stack and saved cost. Setup was straightforward, but the real differentiator is the team. Their onboarding and ongoing support is hands-on in a way you don’t typically get with Shopify apps. They’re proactive, responsive, and actually think with you on strategy, not just implementation. That alone makes a big difference. From a retention standpoint, it gives you way more flexibility to build something that actually matches your brand instead of a generic points program. The customization and ability to create a premium experience is a huge unlock. If I had to give one piece of feedback, it would be that like any robust platform, there’s a lot you can do. You need to be intentional about how you design your program so it doesn’t get overcomplicated. Overall, Ethos feels less like an app and more like a retention partner. If you’re serious about LTV and building a brand-driven loyalty experience, it’s a no-brainer.
March 4, 2026
Exactly what I needed in a loyalty app and then-some. The team at Ethos went above and beyond to get us up and running and continue to be great partners with their amazing customer support:
Jan. 15, 2026
The Ethos team have been excellent and hands on from onboarding, and it has enabled us to better engage with the communities that mean the most to us. We manage our crowdfunding investors through Ethos. Their solution is frictionless and native to our brand. Awesome app, specialist team.
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