ShipCut: Shipping Discounts
Offer shipping rate discounts to customers based on conditions
Rating
5.0
feedback
9
chart
#807
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the great customer service and the app's effectiveness in managing shipping discounts. Users appreciate the ability to customize how free shipping is displayed and the ease of combining shipping profiles. The app is described as excellent, with developers responding quickly to inquiries and resolving issues promptly. However, there are some minor drawbacks mentioned, such as difficulties with international orders due to currency conversion issues. Users have to manually create rules for each currency, which can be inconvenient. Despite this, the app is highly recommended for its functionality and customer service.
Highlights
Rating Breakdown
All reviews
Nov. 14, 2024
Oct. 21, 2024
Great customer service. App works amazing for our purpose with a small exception. We're looking for a way to simply change the way our free shipping is displayed. Instead of displaying "Free Shipping $0.00" we now have set up rules to zero out the shipping amount as a discount instead which still allows the shipping rate to display. This is great because it helps fix the perception that some customers have become accustom to, that shipping is "free". Since shipping is not really "free" for us merchants, we have the discounts displayed as "we'll pay your shipping". Small issue is that the app currently doesn't work amazing for international orders. Problem is with currency conversion, so I reached out to customer service and received a response what seemed like instantly. They provided the fix but it requires that you create the rule for every currency you want to apply the rule to and then figure out the conversion manually. Not ideal, but I can just forgo the app rules for my international orders and use the default shopify shipping rules until that's fixed (we're told it's planned). Great service and great app that should have been default within shopify. Thank you!
Oct. 15, 2024
Great option for Shipping discounts especially if you want to exclude some carriers from a specific discount
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