Lone Star Buckle review for Etsy Integration ‑ DPL
May 11, 2023
Such a pathetic customer service. Asked them 5 months long for a feature. Every time they forget and start from the scratch asking what I need. This is is not worth the money. The customer service really don´t help
Sorry for the fact that our customer service rep was not able to give you a direct reply on your feature requests which obviously caused frustration. Your feature request of not transferring the email address over from Etsy to Shopify at the time of an order is simply not possible since it's a required field to have the order accepted in Shopify. I trust aside of not being able to fulfil the feature request your experience with our app is good and that you will re-consider this review over your whole app experience. We are really hopeful you're willing to try our App again and we'll make sure your transfers between Shopify and Etsy will be fast and effective.