James Yu Photography review for Etsy Integration ‑ DPL
July 20, 2025
DESTROYED MY SHOP and IT WILL DESTROY YOURS! I have been operating Etsy print on demand for years without issues. The moment I synced my products to Shopify using this horrendous tool, my ENTIRE Etsy shop was corrupted. Product decriptions were messed up, photo variations broken, and fulfillment broken. I had made 200% sure to uncheck every overwrite option BEFORE I imported, and it still overwrote my Etsy listings. When I contacted their support, they denied any fault with their tool and told me "not our fault, just update your products one by one again, and it'll carry be fine..." Please for the love of god, save yourself the tens of hours you'll waste in frustration and avoid this trash.
This review contains claims that misrepresent both the facts and our app’s functionality. Our investigation into this case showed that the sync settings for product descriptions and images were turned off before the import process began. Based on our system logs, no updates were made by our app to the product descriptions or photo variations on Etsy. The user used our app to import from Etsy to Shopify only and that's backed by our logs. We offered direct support and even proposed a call to investigate further. Unfortunately, the user declined to speak with us and instead jumped to publicly blaming our app without substantiating their claims. We’ve supported thousands of successful Etsy-to-Shopify imports, and while we understand the stress of technical issues, we’re confident that our app performed as expected in this case. We encourage merchants to reach out to our support team directly with any concerns—we’re here to help and always happy to walk through the process step by step.
