Kirby Komforts Rag Quilts and More review for Etsy Integration ‑ DPL
Sept. 29, 2025
I wasted over 10 hours of my day trying to get the app to work correctly. Not all of my Etsy shop listings would sync to Shopify, and not all of my orders from Etsy would update the inventory in Shopify. The tech support "chat" is just as useless. ... they kept saying to "sync the listings" after I kept telling them that the listings wouldn't sync. Then they tried to say it was because my Etsy shop listings weren't formatted correctly... I repeatedly told them that Etsy only has 1 way to format the listings and that if the listings were missing information, the listing wouldn't post... I asked them if since all of the Etsy listings were formatted the same way, then why did some sync/import but others would not... and why would some orders from Etsy update the Shopify inventory but some would not. .... I cancelled my subscription after 10 hours of trying to deal with it. I've got better things to spend my time on.
Our app syncs products and inventory correctly when SKU codes (or product names) are aligned between Shopify and Etsy. In this case, several products in the Etsy shop did not have matching SKUs, which is why some items did not sync as expected. Our support team explained this requirement multiple times and offered solutions, but the necessary adjustments were not applied. We’re still more than happy to help align your assortment so you can enjoy seamless syncing going forward. For merchants with SKUs in place, listings and inventory stay in sync without issue.
