SKREW review for Etsy Integration ‑ DPL
March 13, 2020
This app was an absolute nightmare! Instead of processing each order so they can be sent to the drop shipper, every order was marked as complete. If frustration were my only problem with using this software, I’d be ok. But to ruin my Christmas sales, my reputation with Etsy and cost me so much money, this is pathetic. I did not set time aside during the holidays to babysit and supposed 'automated' system that I was paying for. Then when I contacted support, they gave me some ridiculously time consuming instructions, which were very confusing. A reputable company would have fixed not only the issue, but also push thru the orders so they could be properly processed. If it were my company, I would have also offered free service for at least a year or tried somehow to find a way to make up for my client's major loss. 5-10 years of free service wouldn't have even made up for my loss. Never again Cooch
Hello Skrew, In March we receive a review which is supposed happen during Christmas? Is this a geniune review? Our support team has reached out to you and no response unfortunately. If you’re facing difficulties in using the app our team is more then happy to look into it and make sure you’re setup. But without response and a review which more looks like slander it’s hard to come to a proper solution. kind regards, Exportfeed support
