RedLight Innovation review for Consentik GDPR Cookie Banner
March 7, 2026
I’ve had a very poor experience with this app. The cookie banner previously stopped working on my store for over two weeks without me being aware, leaving my site effectively operating without proper GDPR consent in key markets and breaking conversion attribution for my ads. Support eventually acknowledged the issue after I had to compile extensive evidence myself. I was told I would receive refunds and lifetime free access, yet I later discovered I had still been charged for months afterwards. Most recently, the banner has stopped showing again and appears to be marking all visitors as declined, which completely breaks conversion tracking. For an app that is supposed to handle compliance and consent management, reliability is absolutely critical. Unfortunately my experience has been the opposite.
Hi there, This is Kaylee, Customer Support Leader at Consentik. I’m very sorry for the experience you’ve had and that our app did not meet your expectations in such an important area like consent and tracking reliability. We completely understand your concerns and take your feedback seriously, especially regarding both the technical issues and the confusion around billing. Our team has now reviewed your case internally and processed the refunds on our side We know that, for a consent and compliance app, stability and accurate attribution are critical, and we’re sorry that your experience has been the opposite. We truly appreciate you taking the time to share this as it helps us identify where we must improve both our product and our internal processes. If you would ever be open to it in the future, we would be grateful for another chance to work with you and ensure your consent, tracking, and billing setup are handled correctly from the start. In any case, we genuinely wish you all the best with your store and campaigns moving forward. Best regards, Kaylee from Consentik Team
Cookie banner for GDPR/CCPA with Google Consent Mode V2 &...