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The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer service and support provided by the team. Users highlighted the quick response times, helpfulness, and efficiency of the support staff in resolving issues and customizing the app to meet their specific needs. The app itself was described as easy to set up, efficient, and offering a wide range of customization options. Users appreciated the comprehensive GDPR/CCPA compliance tools and the professional look of the cookie banner.
Hello Unique Store Palermo, thank you so much for the 5-star rating! We’re delighted to support your store, and our team is always here if you need any help.
Grundsätzlich waren wir mit der App zufrieden, Support war gut, macht was es soll. Generell problematisch sehen wir den Versuch oder die Absicht immer den stets teureren Plan zu verkaufen. Es wird mit den Basics geworben, prüft man dann seinen Shop stellt man fest dass wichtige Features fehlen um den Shop rechtssicher zu halten. Der nächste Plan ist preislich für kleine Shops dann nicht realistisch. Es geht nicht an dass man für eine Consent App bald soviel bezahlt wie für das Shopify System an sich.
Hallo, vielen Dank für Ihr ehrliches Feedback und die positiven Worte zu unserer App und unserem Support! Wir freuen uns, dass die App grundsätzlich gut für Sie funktioniert. Wir verstehen Ihre Bedenken bezüglich der Preisstruktur vollkommen. Unsere Basis-Version deckt die Standardanforderungen ab. Erweiterte Funktionen für eine vollumfängliche, strikte Rechtssicherheit (wie automatisiertes Deep-Scanning, Geo-Targeting und die sichere Speicherung von Consent-Logs) erfordern jedoch enorme Serverressourcen und ständige Anpassungen an neue Datenschutzgesetze. Diese aufwendige Infrastruktur spiegelt sich in den höheren Plänen wider. Da wir aber Shops wie Ihren sehr schätzen und unterstützen möchten, hat unser Support-Team Sie bereits direkt per E-Mail kontaktiert, um gemeinsam eine passende Lösung zu finden. Wir hoffen, Sie können Ihr Postfach prüfen! Beste Grüße, Ihr Consentik-Team
Comprehensive Cookie Compliance Platform at an affordable price point.
Thank you for your kind review! We're delighted Consentik GPDR Cookie Banner delivers comprehensive cookie compliance at an affordable price. If you ever need assistance, our team is always here to help 🚀
Thank you so much for the 5-star rating! We really appreciate your support and are glad to know you had a great experience. We’re always here whenever you need us 🚀
Samuel was absolutely fantastic! He was extremely helpful, patient, and knowledgeable. He went above and beyond to understand the issue, explain everything clearly, and get the problem sorted. The support was excellent, and I really appreciated the time and effort he put into resolving everything.
Thank you so much for this wonderful feedback 🙌 We’re thrilled to hear that Samuel was extremely helpful, patient, and knowledgeable throughout the process. It’s great to know he took the time to understand the issue, explain everything clearly, and go above and beyond to get everything resolved. We’ll be sure to pass along your kind words to Samuel, he’ll truly appreciate them 😊 Thank you for recognizing his effort and our support. If you ever need anything else, we’re always here and happy to help 🚀
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