EPREL EU Energy Label
The reviews are overwhelmingly positive, with merchants praising the app’s core functionality for displaying energy labels and product data sheets across product pages, collection pages, and the cart. Many users say it is easy to install and use, works reliably, and fills an important gap for stores selling appliances. A major recurring strength is the support team: reviewers consistently describe the support as fast, helpful, polite, professional, and proactive, often resolving theme compatibility issues, translations, and customizations very quickly. Several merchants also appreciate that the app is well designed and that the team is willing to think along with their needs. The main negative feedback is limited but consistent: some users experienced theme-related display issues or initial setup problems that required support intervention. A few reviewers mention desired improvements such as faster loading, more customization options from within the app, and automation for applying labels to large product catalogs. One reviewer also noted they could not continue using the app despite being satisfied overall. Overall, the sentiment is very strong, with the app’s usefulness and especially its customer support standing out as the biggest positives.
Review RSS feed
they are good. What make it better is a support. We got too much help. unfortuntly we cannot stay with app but everything with them was enough good.
Very nice app. Works nice at products, collections and cart. We had a problem and the support helped very fast and good
They respond quickly, think along, and solve problems! Very pleasant communication.
The label works perfectly on Products, collection pages and even the cart. At first we had an issue with the display on the collection site of our theme, but their awesome support team fixed it in under a day.
Thank you for your review, Lennart! We’re thrilled to hear that the Energy Labels are now working perfectly across your store. It was our pleasure to assist you and ensure everything runs smoothly with your theme. Your kind words mean the world to us, and we truly appreciate you taking the time to share your experience. If you ever need further support, feel free to reach out—we’re always here to help!
We needed a customization of the app since we have to show multiple labels on the PDP. At any time, the service was very polite and professional. The solution was delivered within 1 week and worked from then on perfectly. Thank you very much!
Thank you so much for your kind words! We’re thrilled to hear that you were satisfied with the customization and that the solution has been working perfectly for you. Our team always strives to provide professional and timely service, so it’s fantastic to know that we met your expectations. If you ever need further assistance or have any other customization requests, we’re here to help. Thank you once again for choosing our app—we truly appreciate your support!
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