EU Energy Label by Staylime
EU Energy Label App — stay compliant with the EU...
Rating
5.0
feedback
14
chart
#4,473
All reviews
Rating Breakdown
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Dec. 4, 2024
this app is a gamechanger if you are stuck in EU bureaucracy, and the support is super friendly and helpful
We’re thrilled to hear that! Making the process simpler and supporting our users is what we strive for every day. We also want to assure you that we’re working hard on adding variant-based EPREL support to the app, and we’ll notify you as soon as this feature is released. If you ever need further assistance or have any suggestions for improvement, please don’t hesitate to reach out. Thank you for being a valued customer!
Oct. 4, 2024
We needed a customization of the app since we have to show multiple labels on the PDP. At any time, the service was very polite and professional. The solution was delivered within 1 week and worked from then on perfectly. Thank you very much!
Thank you so much for your kind words! We’re thrilled to hear that you were satisfied with the customization and that the solution has been working perfectly for you. Our team always strives to provide professional and timely service, so it’s fantastic to know that we met your expectations. If you ever need further assistance or have any other customization requests, we’re here to help. Thank you once again for choosing our app—we truly appreciate your support!
June 29, 2024
Amazing app, amazing support, I had a problem with translation, and i got help really fast. Thank you, keep up the good work!
Thank you for your amazing review! We are delighted to hear that you enjoyed our app and support. We strive to assist our users as quickly as possible, and your recognition means a lot to us. Thank you for choosing us! We will continue to work hard to provide you with the best service.
Feb. 1, 2024
Had an issue with getting the label app to work. We emailed support & they got back to us instantly. The development team were also instant at fixing the issue affecting us. Great service & assistance. Highly recommend using this app for EU labels.
Thank you for choosing our app and sharing your experience! Your feedback is very valuable to us and helps us improve our app further.
Aug. 24, 2023
Wir haben die App für unseren deutschen Shopify Shop installiert. Wir brauchten 2 kleine Anpassungen. Kurz den Support angeschrieben und die haben die Probleme sehr schnell und kompetent gelöst. Vielen Dank! Können die App weiterempfehlen.
Vielen Dank für Ihr positives feedback. Wir freuen uns, dass Sie die EU Energy Label App nützlich finden :)
July 28, 2023
This app is easy to install and works great! We had some troubles with our theme and the developer team fixed it almost instantly. Great customer support! Thank you :)
Thank you very much for your positive feedback. We are glad that you find the EU Energy Label app useful :)
May 5, 2023
Easy to use, very thought-out design and great way of retrieving the correct energy class labels with less effort. We had to change/translate 1 single specific wording which was done fast and professional. Thank you for your outstanding support!
Thanks for your kindest words! Please feel free to contact us if you need any help in the future.
March 28, 2023
Needed help twice in the last few months with energy labels and the response time was very quick and the team got the energy labels set up very quickly
Thank you for choosing our app and sharing your experience! Your feedback is very valuable to us and helps us improve our app further.
Feb. 6, 2023
Excellent support and easy to use App. We had minor difficulties with the positioning of the Energy Lable. The support team was outstanding. After contacting them they provided in no time a fix for our theme layout. Many Thanks for the great support!
Thanks for the positive feedback! We appreciate your kindest words, as they help us make the app even better :)
Oct. 13, 2022
I needed help to get this app working due to it not working on my Warehouse Theme but Eugene was very helpful and got it working on my website. very helpful and good app
Thank you for the kind words. We appreciate your trust and are very much looking forward to your further successful usage of our app.
July 15, 2022
One of the most usefull apps for e-commerce stores who sell appliances . Easy to get EPREL number and the popup is really nice. I would like it to load faster but maybe with time they will solve it. And maybe it could be better if the ap could have customisation tab so you can change the text or popup from the app. The support is great.
Thank you very much for your positive feedback. As for the energy badge/label loading speed, it takes some time because we are getting them on the fly through API request from the EU servers. We also hope to add some features in the future.
April 13, 2022
Great tool. Alice and Val delivers top of the line customer support. The tool itself is very easy to use and the design is perfect. However, it does take a lot of time to manually apply the energy labels, when you have 1000+ products that require these. Premium (paid) feature idea: Automated process. Get product SKUs and/or GTIN's, then automatically applying EPREL-numbers and Energy Labels if any are available.
Thank you for thinking so high of our team! We’ll consider implementing the mentioned feature in future releases.
March 10, 2022
Sehr gut! Zeigt Energielabel und Produktdatenblätter ordentlich an und löst damit eine wichtige und fehlende Funktion im Shop, Danke.
Thank you very much for your positive feedback. We are glad that you find the EU Energy Label app useful :)
Nov. 25, 2021
Perfect Support, helped fast and integrated the app in our theme. The configuration was easy for us and we are happy with this app
Thank you for the kind words. We greatly appreciate your trust and are very much looking forward to your further successful usage of our app.