Hextom: Countdown Timer Bar
Shopify native App, Countdown Timer Bar by Hextom
Rating
4.9
feedback
1,555
chart
#140
All reviews
Rating Breakdown
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Dec. 6, 2022
free plan only lets you set it from one time to another without looping which of course they don't mention, ergo USELESS for an automated store
July 26, 2022
I Installed this app but it not shows... We are just billed for nothing.......l..........................................................................................................................................................................................................................................
I'm sorry that you had trouble accessing our app. We have not had any issues on our side so it's not clear what was causing this issue for you. We have tried to contact you by email but we have not heard back from you. Can you please check your inbox or spam folder when you have time, and reply to us? You can also contact us by sending an email to [email protected].
Dec. 22, 2020
Doesn't work properly and so far no response from "support". So glad I didn't pay for it like it was forcing me to.
Hi, we're sorry that you had trouble with our app. We reached out to you by email and asked if you could reinstall the app so that we can investigate this issue. Often times, display issues are caused by a minor theme/app incompatibility that we are able to fix. If you change your mind and decide to reinstall the app, please let us know and we will look into this for you.
Sept. 21, 2020
THIS APP IS HORRIBLE AND SO IS THE SUPPORT! Don't waste your time with them! The app keeps failing and the support is terrible.
Hello Revitalizing Essentials. We have attempted to contact you a few times, but could not get ahold of you. Please check your inbox or spam folder for our attempts to contact you. We would love to assist you.
Sept. 5, 2020
This app does not work well on iPhones and the only reason I downloaded it was because Shopify banned the best countdown timer apps and this was an alternative. But it doesn't work properly and the buttons don’t work on I phones: I also don’t like how they down have different countdown timer/clock options. I’ll keep looking for another timer app.
Hi, I'm sorry that you had trouble with our app. We tested on an iPhone and the Countdown Timer Bar on your website was displayed properly. We tried to get in touch with you by email, using the email account you have registered with Shopify but we have not received a response. If you are still having this issue, please let us know so that we can look into this further.
Nov. 15, 2019
retry this app and didn't work and they ask me to pay for this.... that normal i can see the app instal on shopify too?
Oct. 29, 2019
the timer does not appear on my site somebdy can help me ???????????????????????????????????????????
June 21, 2019
Didn't work for my needs. I tried to use this app to put a countdown bar only on my customer's check out pages. I tried lots of methods and none of them work. I tried specifying the url using, mystorename.com/checkout. I also tried using the keywords in url methods, trying both the keywords checkout and checkouts. None of them worked. No bar is loading when on the checkout pages. So I am deleting the app. Especially since it charges you and it won't even work for what I need it to. So frustrating.
May 8, 2019
App is very glitchy and after deleting app, it messes up all the coding and if you email them to help you resolve or figure out, they will send out an automated email saying someone will get back to you shortly. I recommend you stay away from this app as it will change your coding even after deleting.
Feb. 3, 2019
I paid but i coudn't use the app, the customers service don't give money back if the app don't work. So you'd better use an other app.
Dec. 28, 2018
Le compteur ne s'affiche ni sur le pc ni sur mobile ? Utilité ? ssssssssssssssssssssssssssssssssssssssssssss
Sept. 3, 2018
Would be great if it actually worked. Can’t even get the count down timer to correctly count down. You put it to count down to midnight every night and somehow it counts down to 1 AM instead no matter what I’ve tried to do. Absolutely garbage.
May 9, 2018
Charge you while maintaining an illusion that it is free unless you buy premium stuff. IT IS NOT FREE AT ALL !!! Dishonest app.
June 24, 2017
This crap aint working at all what so ever.It never has and it never will. Hexton never ever responds to messages,reviews and complants. I will now also compline to shopify.Now we will delete this crap. In my time of 60 yers I have millions of times seen this cind of customer service as well as respect from shopify it self and their app devellupers as well as from millions of other so called companys. Its all Donald Duck Thrumph mentalety. Now its more enough.Soon we are moving the entire webshop from this crap and over to some company that knows and understand what they are actually doing.
March 21, 2017
I have a free app that does this perfectly. Wish I had known this app was installed and charging me for months without my knowledge.
Dec. 7, 2016
I thought I'd like it but the fact that it doesn't automatically take the discount doesn't work well on mobile
Nov. 19, 2018
Love this app, I use this bar for all kinds of stuff and the countdown clock is a great call to action. Not a bad deal for only $7 a month. Update: after they changed the price to $10 its to over prices for what it does. Great app but is just way overpriced. Further update, they raised the price 3 dollars and the app doesn't work as well. I am having issues with it displaying the correct colors. ITS ALSO WORTH NOTING THEY ARE HARD TO REACH FOR SUPPORT.