Rating

4.7

feedback

197

Reviews

chart

#2,890

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    17%
  • Less than a day
    22%
  • Less than a month
    45%
  • Less than a year
    92%
  • More than a year
    57%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with many users praising its ease of use, usefulness, and customer support. Users appreciate the simplicity of the app and how it fulfills their feedback needs without unnecessary complexity. The customer service team is highlighted for their quick responses, helpfulness, and willingness to go above and beyond to assist users with any issues they encounter. Some users also mention specific support representatives by name, showcasing the personalized and attentive assistance provided. However, there are a few reviews mentioning issues with outdated UI design, difficulties in importing data accurately, and challenges in setting up certain features.

Highlights

Positive feedback on ease of use and usefulness
Praise for exceptional customer support
Mentions of specific support representatives
Issues with UI design and data import accuracy

Rating Breakdown

  • 5
    213% (419 ratings)
  • 4
    15% (29 ratings)
  • 3
    1% (2 ratings)
  • 2
    3% (5 ratings)
  • 1
    5% (9 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 15, 2024

Free

Using app

9 minutes

Total reviews

3

Average rating

5.0

4 / 5 Share

Nov. 11, 2024

Using app

38 minutes

Total reviews

3

Average rating

4.7

4 / 5 Share

Oct. 17, 2024

Using app

10 minutes

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 11, 2024

Very easy to use

Using app

9 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2024

Using app

19 minutes

Total reviews

1

Average rating

5.0

All reviews

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