All reviews

Rating Breakdown

  • 5
    90% (419 ratings)
  • 4
    6% (29 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (9 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 25, 2021

Credens team support is one of the best I ever had. They were super responsive and find the solution for all the problems that i had. Great job Afreedi and the team!

Store

BamBee

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2021

Swati is an awesome CSR! Thanks for the support! Ideally, there would be more visual customization with a more condensed, modern layout, but then again I don't have the full version.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

April 11, 2022

Credens is a really well thought out app. Support are responsive to customers needs also. Previously it had a limitation which mean't I couldn't use it (the review emails were being sent out relative to order placed rather than order fullfillment date), but credens took on board the feedback and actually over delivered with a solution that actually added a lot more useful functionality. Some additional testing was required however as the added components did not work initially. This mean't that the app did not work for several months

Using app

7 months

Total reviews

7

Average rating

4.1

Developer Reply

Thanks for this honest and so valuable feedback. Our team is working on it and will rectify based on these suggestions. Its so nice to hear such feedback which allows us to further update our app and add more value for the brands like you. These things will be updated asap in app and we will notify you and all users. Thanks again for the insights. :) ๐Ÿš€๐Ÿ”ฅ๐Ÿš€๐Ÿš€๐Ÿ”ฅ๐Ÿš€

5 / 5 Share

Sept. 22, 2021

I have had incredible experience with the Credens team altogether. Exceptional quality of work and timely updates helped me launch the store as planned. Special kudos to Afreedi and the team for their incredible support all the time.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2021

This app is wonderful. Anytime I change over to a new theme, I will just email them and they will add my reviews where I specify. Love this app and their customer service. They are fast and reliable. Would definitely recommend.

Using app

About 1 year

Total reviews

11

Average rating

5.0

5 / 5 Share

July 30, 2021

I had a problem with the position of the testimonials and the team has really helped my store to look good and very very quick! Thank you!!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 20, 2021

I installed this app to help customers be able to leave reviews on my website, I struggled getting it to work but the customer service is awesome and quickly responded and helped me with my issue. Definitely recommend

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2021

I was using a free review app before stumbling onto this one, setup was super simple. I had a theme issue but support helped me fix that immediately. Definitely, a wonderful app to use. Thank you again

Using app

About 1 year

Total reviews

5

Average rating

5.0

4 / 5 Share

July 15, 2021

Good app.. with lot of in-built features to highlight store. I really like the option of choosing which review i want to and not want to publish.

Using app

About 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

July 14, 2021

Great job and customer service. They uploaded my testimonials for me and everything looks good. I would recommend this app. Thank you guys.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 9, 2021

Afreedi and his team are AMAZING. So quick to respond, straight on to the job (I requested the testimonial widget to be a bit more customised) after using another app and not getting anywhere with their customer service, I switched over to EVM and have found them so helpful, responsive and are willing to try anything to help you rather than not bothering to respond at all like so many other apps. I seriously cannot recommend this app and the team enough, just brilliant, you've got a lifelong customer in me!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 1, 2021

I have been using this app for roughly 6+ months and love it! Customer service is great as well. Fast, responsive and informative. Thank you Afreedi for all of your help!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2021

I needed a way to display reviews on my website and this app did the trick. Since my jewelry is mostly one of a kind, I wanted to be able to just collect reviews all in one place on a reviews page instead of just on the products themselves (since these mostly get archived once they're sold) and this app gave me that capability! I like how it automatically emails buyers after purchase to prompt for a review as well. Most importantly, Afreedi & team are the best and have been SO incredibly helpful and responsive with some small display issues I ran into with my theme. They addressed my issues pretty much immediately and even helped troubleshoot a new theme I was testing out that I hadn't even published yet. Thanks guys! <3

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2021

The team really helped my store Leplaya.co.uk include reviews specifically how I wanted them to appear and be positioned so quickly & easily! Thank you this really helps with social proof and increase sales!

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 6, 2021

The customer service is second to none,I would highly recommend these trunks,although they might seem expensive,they are well the money

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2021

Great app. Allows you to display reviews on your website. The app team was quick to reply and sort out the problem I was experiencing too.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 31, 2021

I am very pleased with this app. It is affordable and works as described for collecting testimonials and reviews. It is easy to use and anytime something has not worked as expected I have had awesome customer service that has resolved my issues. The customer service team is very responsive, kind, and knowledgeable.

Using app

About 1 year

Total reviews

3

Average rating

4.0

5 / 5 Share

May 31, 2021

Excellent service. Support of the team is outstanding. Must use app. You can handle the ui according to your requirements. They are brilliant. Extremely happy with the service.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2021

I like this app , easy to use , friendly , and smart report with nicely customer support.. !! thanks

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 28, 2021

Very happy! Prompt support. Absolutely quick support and help in setup. Pleasure to work with their team.

Using app

About 2 years

Total reviews

7

Average rating

4.9