All reviews

Rating Breakdown

  • 5
    90% (419 ratings)
  • 4
    6% (29 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (9 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 10, 2021

Fantastic review app, the standout is the excellent customer service support this app provides. I had issues with clients receiving my review emails and received exceptional customer service from Afreedi a member of the customer service. What was even more satisfying was the fact that he was able to talk though the issue with me to help me clearly understand the issue.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 11, 2022

Update - They were a wonderful help, as always. Thank you! Once again, the customer service is wonderful. The team worked diligently to make sure that the reviews and coding was to my liking on my shopify website. Shoutout to Vishal! Thank you!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 13, 2021

Great customer service! Very fast response time! The support team was able to help me with some custom feature requests. I highly recommend this product reviews app to all shop owners.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2021

Great app, exactly what I need. Customer service was very helpful in answering my questions and customizing the app to my needs. Would recommend!

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 9, 2021

I've had the app a short amount of time, but can say that so far I am a fan. It is a pretty comprehensive tool and really useful. The support time responded to my questions rather quickly and set up the Photo review portion of the app at my request( when I needed help).

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2021

So far so good. I haven't used it much yet but the support team got back to me quickly with my issue and are very helpful.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2021

The team is very helpful if you need any assistance and the app is great! I highly recommend this app. :)

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2021

Super responsive and attentive to any reported issues. Afreedi went above and beyond to assist me! Would definitely be recommending this app.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2020

Kemi was very quick in responding to my issue and I was very pleased with the support I received. Thank you so much. Gifts2Bless

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 25, 2020

We've been using this app since December 2017. It has changed much since then, but the main functionality only improved. The lazy loading script helps our website remain lightweight and doesn't impact the loading time much. Our customers love inspecting our review section, there are a lot of photos with interesting designs and setups. The only inconvenience with the plugin comes when you want to view big original photos uploaded by customers. The app uses only 480x480 thumbnail size images. We do a workaround by reuploading customers' images to our 'files' section of Shopify and assigning their URL in each of the reviews manually. Would be nice if this was done automatically.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2020

I installed the app on december 2020 with the cheapest payed version. It needed some time to set up and make everthing working, but the support team is quite reactive, when you ask something they get it done usually within the next business day. Thanks Afreedi!

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 21, 2020

A really cool App. I have just installed the apps and using testimony sliders to showcase product review on my store on homepage. I really like the app so far and looking forward to test the other features this app has to offer. Aside from the cool features the app offers, I am really happy with the service of the team. I would definitely recommend!!

Using app

10 days

Total reviews

10

Average rating

4.9

5 / 5 Share

Dec. 17, 2020

Installation was easy, we were able to get the testimonials on our site quickly! When we wanted to change the presentation of the testimonials, the response and fix was implemented in a timely manner...the team was very professional and nice to work with.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2020

Great support from the team, they resolved my issue within no time. I am keen to give the app a full review once we have used it for a while, but at the moment all seems good. Easy to install and manage your reviews and complimented well by the excellent customer support.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2020

I had a few issues installing and they were so helpful & wanted to help me have a great experience.

Using app

9 months

Total reviews

5

Average rating

4.4

5 / 5 Share

Dec. 16, 2020

Afreedi was great! The response time was pretty quick. So the customer service is great. I haven't used the app yet so I will review that later. But awesome customer service! Review update - App is very easy to use and no glitches.

Using app

About 1 month

Total reviews

2

Average rating

4.0

5 / 5 Share

Dec. 16, 2020

Good features available throughout all plans. Great customer support that's always willing to reach a genuine solution.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2020

Excellent customer service. They were extremely helpful and very prompt with responses. Thanks very much.

Store

HELCAT

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2020

I used this app so I can have real testimonials on my website & I like having full control of the testimonials and the clients can add in pictures. I was impressed with the help team who were very responsive in assisting with the setup of the widget & configuring on my site! I would recommend.

Store

SASSILK

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2020

The customer service was amazing and quick. They helped install the widget to look perfect on the website.

Using app

8 months

Total reviews

2

Average rating

5.0