Brodie Countryfare review for Experiences: Events & Tickets

Oct. 17, 2023

This app was very disappointing and I would not recommend it to another store. Firstly the events massively oversold. The tickets sold extremely fast and it quickly became apparent that more than the ticket limit had been sold. When we realised, one of the events had oversold by 40% with another also overselling. We took them off sale immediately or this number could have been way worse. This has left us in an extremely difficult situation with our restaurant team having to cater for a massively increased event at such an extremely busy time which is not good. Also once the event information came through we could see there were some serious issues with the details that had been entered by the customers. Overall we feel the app has caused just a huge amount of issues.