Experiences: Events & Tickets
The reviews for this Shopify App are overwhelmingly positive, with users praising the ease of use, seamless integration with Shopify, and excellent customer support provided by the team, especially Mark. Users appreciate the app's functionality for selling tickets, managing events, and offering in-house classes. The support team is highlighted for their quick responses, willingness to assist, and going above and beyond to resolve issues. However, there are a few negative reviews mentioning technical difficulties, overselling of tickets, and challenges with event details.
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Thank you for that full stack of review stars. We've loved having you as a customer, and the Trout Museum of Art is a fantastic destination for anyone visiting (or living in) Appleton, Wisconsin!
Thanks for your positive review. We love having Common Ground as a customer and appreciate the fun you bring your community. Keep it up!
Absolutely LOVE this app! We would be lost without it. Very easy to use and runs seamlessly alongside our business, gift vouchers etc. They have a fantastic support team too who reply and assist very quickly. Keep up the great work guys!
Hey, thanks so much for the awesome review. We have thoroughly enjoyed you as a customer! And we encourage everyone to check out Canny's Signature Chocolate Making Experience with Adam. High marks to the whole team and the experience there.
I usually don’t do reviews, but I really felt I had to for this app. The customer service is beyond amazing! They really took the time to help me figure out an issue even though it was outside of their regular hours. They responded right away and were able to get me all the information and details I needed to pinpoint where the issue occurred. They prioritized the emergency we were having even though it ended up being something on our end. They were super kind, courteous and professional. Mark was amazing to work with and I highly recommend this app for anyone looking for a smooth and responsive booking system.
It's been an absolute pleasure to have you as a customer. We really appreciate this positive review. Thank you for bringing so many positive memories and joy to your community. You are absolutely on mission in the world of experiences, and we're happy to be associated with you!
We've used this app for several events, hosting over 2,500 customers each time. It's very easy to use. Special thanks to the support team – their assistance is outstanding. Whenever there's an issue, they really take the time to ensure you have the best experience possible and make sure your ticketing doesn't become a mess. ;)
Thank you for the excellent review! We are just so pleased to have you as a customer. 🙌 It’s fun to see you sell thousands upon thousands of tickets 🎟️ efficiently through our app and bring so much joy to your customers. Also, we took a minute to learn more about you and found a fun fact for our other customers: did you know Collector’s Garden in the Netherlands —formerly called “PokéGarden”— is one of the Netherlands’ biggest Pokémon fairs? Held at Jaarbeurs Utrecht with over 100 stands, cosplay contests, scavenger hunts, and even kids under 12 getting free Pokémon packs! 🎉
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