Experiences: Events & Tickets
Booking and e-Tickets app for Shopify stores
Rating
4.7
feedback
89
chart
#6,764
All reviews
Rating Breakdown
Review RSS Feed
Oct. 18, 2024
Bereidwillige hulp van supportdesk
Heel erg bedankt! It was our pleasure to work with you to set up your amazing tastings. Sion is an absolutely amazing venue and you can be sure we'll be visiting our next trip to the Netherlands!
Oct. 18, 2024
Great support experience and customer service
Thank you so much for the review. We have LOVED having you in the Experiences app community and look forward to chatting with you again.
Sept. 2, 2024
Simply amazing. I regret not having given it a try before now. Pricing is very reasonable for the functionality you get with this app. Support is second to none. The design is elegant and information is clearly presented which enhances customer shopping experience. The app is also well organised and easy to use. Another thing that really stands out with this app is their ability to communicate instructions/explanations clearly and thoroughly through their support documentation and tutorials, unlike many other apps which often contain ambiguous and poorly defined app-specific terms and half-explained instructions.
Using app
About 23 hours
Total reviews
2
Average rating
5.0
We try our very best to offer excellent support. Thank you for your generous review!!!!
June 2, 2024
Very happy with the IT customer service, Mark was attentive and efficient in resolving my mistake. Got it taken care of over the weekend so one less thing to worry about on Monday morning.
We're glad to help and have enjoyed having you as a customer! š„ļøš³ļø
March 12, 2024
I have been using Experiences for 3 seasons; getting pretty good at creating an Event and getting it on the system quickly. We changed Templates this past winter and when I released our list of Events our customers could not complete the check-out process. YIKES. The Experience folks helped me out -- on a Saturday morning -- and looked at things. They determined it was not Experiences but our new Template. Now I knew where to resolve the issue. So very thankful for their assist (even if outside of their scope of responsibility). Problem solved, bookings came in immediately!
Thank you for being such an excellent customer and doing a fantastic job of helping people create happy memories at your gorgeous venue! Seriously, anyone near Capa, California, who wants to visit lavender nirvana, visit https://capayvalleylavender.com/
March 9, 2024
Great app and quick to reply to work through any issues.
Thanks for the positive review! We're stoked to be associated with such a family-friendly venue bringing joy through toys and bookable experiences.
Jan. 27, 2024
Excellent support. Mark has been great helping me with any issues and his response time is very quick.
Mark and the team are thrilled with your positive review and we're really pleased to have Hanks Yarn Parlour as a customer. Quite frankly, your business name is downright fun to say, so that's a plus!
Jan. 12, 2024
Mark and the team were very efficient and able to quickly resolve the issue I had when I first downloaded the app. Mark responded promptly and was able to provide a successful solution, showed excellent communication skills and good customer service skills Many thanks guys
We're thrilled to have you as a customer. Thanks for the review and we'll be here for you!
Dec. 6, 2023
Really great and fast customer service. Literally 2 min.
Thanks for your positive review. It's been great supporting you and we wish you the best with your amazing events!
Dec. 6, 2023
Experiences has provided a solution for multi-day event tickets for our nonprofit. Mark has been extremely responsive with my questions and requests. There was a display issue with our page not resizing to smaller screens, and they took the time to understand the issue, fix it, and follow up to make sure it worked. We plan to use this for more events in the future, especially as they develop it with more features. I'm excited to see how the platform grows in the future! Thank you Experiences :)
Mark and the team are super pleased to be working with you. You have helped us make the app better for everyone. Thanks!
Dec. 5, 2023
I have been using the experiences app on my website for about 2 years now, and I cannot Rave highly enough about the amazing customer support. Whenever I have a question or issue, the team responds pretty much immediately with actual real humans, not bots, and they work extremely hard to resolve whatever the issue is. Most recently I had an issue with shopify, and Shopify wrongly claimed that the issue had to do with the experiences out. So I reached out to the experiences team, and they took a lot of time to research the issue and find out that it was in fact a Shopify problem, but they still told me exactly what I needed to do to fix the issue. I would never have expected them to keep looking for Solutions once they figured out that it was not in fact their app, but they did. Special kudos to mark. This degree of customer service is very hard to come by, and worth its weight in gold!
Thanks so much for being one of our favorite customers! It's been neat to work with you over the years and we'll continue to be there for you!
Dec. 5, 2023
Incredible app for online booking and tour management! Intuitive interface simplifies the process, ensuring a smooth experience. The support team are prompt at resolving queries effectively. Grateful for the exceptional service and user-friendly app design!
Thanks for the positive review. It's been our pleasure to work with you and we look forward to tour of the beautiful Krinklewood wine estate along with a tasting!
Nov. 10, 2023
We were so excited to have our event booking page integrated into our website but were having difficulties getting it set up appropriately. We used the chat feature to contact Experiences and they were so quick to get it fixed for us. It looks beautiful, works well, and is super convenient for our customers.
It's our pleasure to help you bring joy to Greeley, Colorado through bookable experiences. Thanks for being a customer!
Nov. 8, 2023
Not only is the app awesome to use for events, but the Experiences team is really responsive and great to work with. Any issues we had were investigated quickly and a solution was always found.
Thank you for reviewing our app. We're so glad to have the North American Pizza and Culinary Academy as a customer of the Experiences app! šššš
Nov. 4, 2023
This app is just what we needed to setup our new screen printing experiences. I did need a little extra help in setting up a private event, Mark was extremely helpful and I got it working in no time. Thank you!
Thanks so much for your excellent review! And a little review in reverse: We love your Austin-based sassy Texas merch. Super cool!
Oct. 20, 2023
I was having trouble posting a new experience and couldn't figure out why. I used the chat box and was able to get help right away for something that turned out to be pretty tricky. Really appreciated the quick response and assistance!
Thank you for the positive review! We're thrilled to hear that our support team was able to assist you promptly. Your satisfaction is our top priority. Feel free to reach out with any more questions or feedback.
Sept. 17, 2023
Great support whenever I had an issue or question. Easy to use with new features being added regularly. The Experiences check in app works very well when checking in hundreds of customers for a large event. The added QR code ticket customizer is a nice feature for branding your digital tickets.
We are so fortunate to have the Peregrine Fund as a customer. Thank you for the excellent review! And I encourage all who find themselves near Boise, Idaho to visit the center to enjoy a "birds of prey" experience. š¦ š¦ š¦ š¦ š¦ š¦
Aug. 29, 2023
I was looking for a complete app that would allow me to set up events for my customers and I am so glad I found this one. It has everything you would ever need to be able to customize when it comes to setting up events. Not only that, but the customer service is stellar. I had a slight issue with adjusting code to get my colors to match, and they took care of it for me. I am very impressed and I can't wait to get my next events rolling! Thank you for such a great EXPERIENCE! ;)
Thanks for your exuberant review! We are thrilled to have you as a customer and look forward to seeing more of how you bring all the Brown Cow joy to your customers in Louisville! ššššš
July 21, 2023
App just works! I would recommend this to anyone looking for an events calendar. Also the response time on support is great
Thanks for being an excellent customer and for the awesome review! And if any of you review readers are in Fishers, Indiana, and want to get your faces out of screens, you should visit Grey Gauntlet to pick up a board game, a geeky gift, or attend one of their events.