Experiences: Events & Tickets

Sept. 2, 2024

Simply amazing. I regret not having given it a try before now. Pricing is very reasonable for the functionality you get with this app. Support is second to none. The design is elegant and information is clearly presented which enhances customer shopping experience. The app is also well organised and easy to use. Another thing that really stands out with this app is their ability to communicate instructions/explanations clearly and thoroughly through their support documentation and tutorials, unlike many other apps which often contain ambiguous and poorly defined app-specific terms and half-explained instructions.

July 3, 2024

June 2, 2024

Very happy with the IT customer service, Mark was attentive and efficient in resolving my mistake. Got it taken care of over the weekend so one less thing to worry about on Monday morning.

March 12, 2024

I have been using Experiences for 3 seasons; getting pretty good at creating an Event and getting it on the system quickly. We changed Templates this past winter and when I released our list of Events our customers could not complete the check-out process. YIKES. The Experience folks helped me out -- on a Saturday morning -- and looked at things. They determined it was not Experiences but our new Template. Now I knew where to resolve the issue. So very thankful for their assist (even if outside of their scope of responsibility). Problem solved, bookings came in immediately!

March 9, 2024

Great app and quick to reply to work through any issues.

Jan. 27, 2024

Excellent support. Mark has been great helping me with any issues and his response time is very quick.

Jan. 12, 2024

Mark and the team were very efficient and able to quickly resolve the issue I had when I first downloaded the app. Mark responded promptly and was able to provide a successful solution, showed excellent communication skills and good customer service skills Many thanks guys

Dec. 6, 2023

Really great and fast customer service. Literally 2 min.

Dec. 6, 2023

Experiences has provided a solution for multi-day event tickets for our nonprofit. Mark has been extremely responsive with my questions and requests. There was a display issue with our page not resizing to smaller screens, and they took the time to understand the issue, fix it, and follow up to make sure it worked. We plan to use this for more events in the future, especially as they develop it with more features. I'm excited to see how the platform grows in the future! Thank you Experiences :)

Dec. 5, 2023

I have been using the experiences app on my website for about 2 years now, and I cannot Rave highly enough about the amazing customer support. Whenever I have a question or issue, the team responds pretty much immediately with actual real humans, not bots, and they work extremely hard to resolve whatever the issue is. Most recently I had an issue with shopify, and Shopify wrongly claimed that the issue had to do with the experiences out. So I reached out to the experiences team, and they took a lot of time to research the issue and find out that it was in fact a Shopify problem, but they still told me exactly what I needed to do to fix the issue. I would never have expected them to keep looking for Solutions once they figured out that it was not in fact their app, but they did. Special kudos to mark. This degree of customer service is very hard to come by, and worth its weight in gold!

Dec. 5, 2023

Incredible app for online booking and tour management! Intuitive interface simplifies the process, ensuring a smooth experience. The support team are prompt at resolving queries effectively. Grateful for the exceptional service and user-friendly app design!

Nov. 10, 2023

We were so excited to have our event booking page integrated into our website but were having difficulties getting it set up appropriately. We used the chat feature to contact Experiences and they were so quick to get it fixed for us. It looks beautiful, works well, and is super convenient for our customers.

Nov. 8, 2023

Not only is the app awesome to use for events, but the Experiences team is really responsive and great to work with. Any issues we had were investigated quickly and a solution was always found.

Nov. 4, 2023

This app is just what we needed to setup our new screen printing experiences. I did need a little extra help in setting up a private event, Mark was extremely helpful and I got it working in no time. Thank you!

Oct. 20, 2023

I was having trouble posting a new experience and couldn't figure out why. I used the chat box and was able to get help right away for something that turned out to be pretty tricky. Really appreciated the quick response and assistance!

Sept. 17, 2023

Great support whenever I had an issue or question. Easy to use with new features being added regularly. The Experiences check in app works very well when checking in hundreds of customers for a large event. The added QR code ticket customizer is a nice feature for branding your digital tickets.

Aug. 29, 2023

I was looking for a complete app that would allow me to set up events for my customers and I am so glad I found this one. It has everything you would ever need to be able to customize when it comes to setting up events. Not only that, but the customer service is stellar. I had a slight issue with adjusting code to get my colors to match, and they took care of it for me. I am very impressed and I can't wait to get my next events rolling! Thank you for such a great EXPERIENCE! ;)

July 21, 2023

App just works! I would recommend this to anyone looking for an events calendar. Also the response time on support is great

July 19, 2023

I must thank Mark for all the assistance he gave me in getting the app set up correctly. For a person who is just starting out, it can be very difficult to integrate the applications to the web, but Mark personally provides assistance via Zoom and chat, including reviewing the codes of the pages so that the application works correctly according to the needs and requirements of the client. The customer support service is very efficient like google, amazon or paypal. Recommended 100%. The app "Experiences: Events & Tickets." it is magnificent

June 8, 2023

I have found it useful. It is easy to add new times and to edit the group size. Since I have to sign up for other booking sites other than my website I do update the changes frequently. I know you don't have control over the other booking sites, such as trip advisor, but that sites is difficult to make daily changes. It would be great if the experience app would consolidate all the booking. Say if someone books on Airbnb experience my open capacity on the Experience App would know that and then reduce capacity accordingly. Thanks for you help. It would simplify my life if all my bookings came from my website and I only had to update changes with the Experience App--that would make me happy. Any thoughts on how to eliminate bookings on Trip Advisor and Airbnb and the 20% they charge would be appreciated.