Experiences: Events & Tickets
Booking and e-Tickets app for Shopify stores
Rating
4.8
feedback
75
chart
#11,958
All reviews
Review RSS Feed
Nov. 9, 2025
Absolutely LOVE this app! We would be lost without it. Very easy to use and runs seamlessly alongside our business, gift vouchers etc. They have a fantastic support team too who reply and assist very quickly. Keep up the great work guys!
Nov. 5, 2025
I usually don’t do reviews, but I really felt I had to for this app. The customer service is beyond amazing! They really took the time to help me figure out an issue even though it was outside of their regular hours. They responded right away and were able to get me all the information and details I needed to pinpoint where the issue occurred. They prioritized the emergency we were having even though it ended up being something on our end. They were super kind, courteous and professional. Mark was amazing to work with and I highly recommend this app for anyone looking for a smooth and responsive booking system.
It's been an absolute pleasure to have you as a customer. We really appreciate this positive review. Thank you for bringing so many positive memories and joy to your community. You are absolutely on mission in the world of experiences, and we're happy to be associated with you!
June 26, 2025
We've used this app for several events, hosting over 2,500 customers each time. It's very easy to use. Special thanks to the support team – their assistance is outstanding. Whenever there's an issue, they really take the time to ensure you have the best experience possible and make sure your ticketing doesn't become a mess. ;)
Thank you for the excellent review! We are just so pleased to have you as a customer. 🙌 It’s fun to see you sell thousands upon thousands of tickets 🎟️ efficiently through our app and bring so much joy to your customers. Also, we took a minute to learn more about you and found a fun fact for our other customers: did you know Collector’s Garden in the Netherlands —formerly called “PokéGarden”— is one of the Netherlands’ biggest Pokémon fairs? Held at Jaarbeurs Utrecht with over 100 stands, cosplay contests, scavenger hunts, and even kids under 12 getting free Pokémon packs! 🎉
June 2, 2025
This is the perfect app for offering in-house classes and events. I looked as several event apps but they were targeted to selling tickets or admission to large events. Online platform commissions would take a big chunk out of sales. Experiences App is easy to set up and use. Love the auto email sequence when someone registers for a class. Customer service is off the charts - creating a video to walk me through some specific questions and then jumping in to make some small tweaks for my Shopify template.
Thank you for being a customer - and your review is on point! We agree that the commissions others take is unreasonable. So glad to have you as a customer!
March 3, 2025
This was exactly what we needed! An event app that integrated seamlessly with our existing Shopify store. I'm hosting a live event and wanted to sell tickets, plus we're giving away t-shirts so I needed to get their size which I was easily able to do during their checkout process. It was really easy to set up, and their customer support team is amazing. They walked me through any questions I had. I love that it comes with automatic replies already to your customer, and you can also set up a QR code for their ticket. It's really so simple and so perfect, thank you so much!
We're super stoked to have you in the Experiences family. Thanks for the positive review, and you've been a pleasure to work with!
Feb. 8, 2025
A very clean, robust and scalable app for events and tickets. Well-integrated into Shopify!
Thanks so much for the positive review and all the great ideas for the app you've brought to the (gaming) table!
Jan. 26, 2025
Great app for ticket sales!
Hey there, thanks for the positive review! We're stoked to have you and enjoy your irreverent take on candlemaking experiences. 🕯️👍
Jan. 17, 2025
Great support, and really seem to care about their customers. Open to new developments and keen to hear new use cases.
Jan. 15, 2025
Great app! we have used others prior to this but Experiences is by far the best for us!
Thanks so much for your generous review. We're really glad to have you as Experiences customers!
Dec. 29, 2024
Really enjoying using this software in my online shop, but best of all is that if you get stuck on any issue, you can have a 1-1 session with Mark and they will just help you sort it out! Customer service like no other.
Thank you for the generous review. Not only are you a highly expert better-living-through-fermentation genius, but you're also very kind! We're glad to have you as a customer!
Dec. 3, 2024
We love this application - it is helping us to better serve our community through events. It is streamlining our processes for experiences and aligns perfectly with our core values!
Thank you for your kind words! We’re sew thrilled the app is helping you stitch together amazing events for your community. If you ever need support, we’re here to keep things running smoothly. Happy quilting! 🧵✨
Nov. 21, 2024
It’s a great app with lots of potential. The best feature is the people behind the scenes. Mark was amazing at helping me resolve an issue.
Hey, thanks for the excellent review. We appreciate you!
Oct. 18, 2024
Great support experience and customer service
Thank you so much for the review. We have LOVED having you in the Experiences app community and look forward to chatting with you again.
Sept. 2, 2024
Simply amazing. I regret not having given it a try before now. Pricing is very reasonable for the functionality you get with this app. Support is second to none. The design is elegant and information is clearly presented which enhances customer shopping experience. The app is also well organised and easy to use. Another thing that really stands out with this app is their ability to communicate instructions/explanations clearly and thoroughly through their support documentation and tutorials, unlike many other apps which often contain ambiguous and poorly defined app-specific terms and half-explained instructions.
Using app
About 23 hours
Total reviews
2
Average rating
5.0
We try our very best to offer excellent support. Thank you for your generous review!!!!
June 2, 2024
Very happy with the IT customer service, Mark was attentive and efficient in resolving my mistake. Got it taken care of over the weekend so one less thing to worry about on Monday morning.
We're glad to help and have enjoyed having you as a customer! 🛥️🛳️
March 12, 2024
I have been using Experiences for 3 seasons; getting pretty good at creating an Event and getting it on the system quickly. We changed Templates this past winter and when I released our list of Events our customers could not complete the check-out process. YIKES. The Experience folks helped me out -- on a Saturday morning -- and looked at things. They determined it was not Experiences but our new Template. Now I knew where to resolve the issue. So very thankful for their assist (even if outside of their scope of responsibility). Problem solved, bookings came in immediately!
Thank you for being such an excellent customer and doing a fantastic job of helping people create happy memories at your gorgeous venue! Seriously, anyone near Capa, California, who wants to visit lavender nirvana, visit https://capayvalleylavender.com/
March 9, 2024
Great app and quick to reply to work through any issues.
Thanks for the positive review! We're stoked to be associated with such a family-friendly venue bringing joy through toys and bookable experiences.
Jan. 27, 2024
Excellent support. Mark has been great helping me with any issues and his response time is very quick.
Mark and the team are thrilled with your positive review and we're really pleased to have Hanks Yarn Parlour as a customer. Quite frankly, your business name is downright fun to say, so that's a plus!
Jan. 12, 2024
Mark and the team were very efficient and able to quickly resolve the issue I had when I first downloaded the app. Mark responded promptly and was able to provide a successful solution, showed excellent communication skills and good customer service skills Many thanks guys
We're thrilled to have you as a customer. Thanks for the review and we'll be here for you!