Hands On Street Art review for Experiences: Events & Tickets
Aug. 15, 2019
The design looks great but the service completely failed. It's complicated to set up and never actually worked. I made two tickets with the customer service team and received no solution. Both times they said they were looking into the issue and never got back to me. I wasted time and money trying to use this. They had ample time to convince me and help me, but they failed - big time.
We are very sorry you had a bad experience. We reached out to you twice and you viewed our replies both times. A follow-up from us to you was left unanswered, perhaps it got lost in your email. One of our replies was assigned to a team member who was looking into your account and we regretfully failed to inform you of the fix we were making with your theme. If you'd like to give us another chance to make the app work for you, please contact us at [email protected] and we'll publish the fix that was necessary for your particular theme. If not, good luck and we're sorry for your negative experience.
