EXPO ‑ Extra Product Options
EXPO ‑ Extra Product Options
Rating
4.7
feedback
51
chart
#2,210
All reviews
Rating Breakdown
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Nov. 14, 2024
App muy recomendable. Nos ha facilitado el trabajo para que nuestros clientes elijan sus muestras. Atención al cliente perfecta.
Oct. 29, 2024
The app works very well and the support team helps with everything. It worked for me. I recommend
Oct. 15, 2024
This is a great app and allows us to do exactly what we needed to do on our store Velo Bianco - which is to add extra costs to the customer for custom services. The support team were able to help quickly and efficiently when there was a compatibility issue with our theme
Sept. 17, 2024
Fantastic support. Even if I have a free account the support team solved my problem in less than an hour. The app is easy to use and full of features. I would have rated it six stars if possible! Bruno
Aug. 4, 2024
The app does exactly what is mentioned. Bruce & Alina have been impeccable in resolving theme compatibility issue. They have really worked hard to resolve the issue promptly despite being out of the office. Highly recommended to sellers who sell custom options.
June 21, 2024
Amazing app - have been a paying user for a while now and had an issue arise regarding the view on my mobile site. I reached out to customer support and was immediately answered, along with having the dev team resolve the issue. Highly recommend!
April 10, 2024
App does exactly what i need and customer support has been incredible. Highly reccomend EXPO for anyone needing to create more powerful forms for customers than Shopify has by default.
March 21, 2024
Beyond my expectations!! I'm very very happy with their customer support. Though it takes some time but I know they try their best. They care all of my questions and helped me to solve a critical issue. Even they have done many tasks by their own hand which will be a cost if you would hire someone. And Imagine all of these things I'm getting from a free subscription plan. Superb!!!
Feb. 15, 2024
Super réactivité du support, merci à toute l'équipe ! Super add-on, je recommande
Jan. 6, 2024
Really great add-on and excellent support. Mia, Bruce and the team took care of issues really quick and got everything working smoothly. Highly recommended!
Dec. 27, 2023
I can't get rid of the Sample Option on my product page. There's no place to delete it. I'll have to find a different app to get this one piece of additional information, Pity.
Hi InsideEnduro Store, Oops! Sounds like the app didn’t give you the high-five we were hoping for. No worries, though! Our tech team is always ready to spring into action and fix the app glitches. If you could tell us a bit more about what happened, they’ll be able to step in and fix things up ASAP. Think of it as a team effort: you share the details, and we’ll handle the rest. Just let us know when you’re ready to chat, and we’ll be here with open ears (and tech expertise!) We can’t wait to hear from you! Thanks and best regards, SeedGrow Support Team
Dec. 23, 2023
Like another review, we have problems where EXPO adds variants by itself at a lower price (we don't know where it can take these prices because they don't exist) and we lost money on many sales because of it. I would recommend trying something else... We tried deleting but it put new ones on different products "at any given time" when it feels like it.
Hi Vulgaire Store, We're so sorry to hear about your recent experience with the EXPO app. We take all feedback seriously, and we appreciate you taking the time to share your concerns with us. We've also received your support ticket via our live chat box on the SeedGrow website. And as a solution, I suggest enabling the Checkout API option to use the alternative checkout method on your Shopify store. You mentioned another similar issue, but they are all different. The other issue is just a new theme's conflict, where it didn't pick up the extra fee. And in your case, your issue can be fixed by using the Checkout API method, as suggested above. We do hope it will work for you. Please don't hesitate to contact us again if you have any further questions or concerns. Sincerely, SeedGrow Support Team
Dec. 15, 2023
After trying 10 other apps this one works perfect. Had some issues with the check out process, support fixed this for us directly! PERFECT!
Nov. 27, 2023
11/27/23 Once Again! Love the quick response given by Mia and her team. I found that my product options had an issue and not 10 minutes later the problem was resolved. Thanks Again Mia!! I'm very happy with the app and the customer service. It's EXCELLENT!!!!! 10/18/23 I love the fact that when you need assistance they are quick to help you out. I was having issues adding the options but Mia saved the day! :) Thank You so much Mia! Your Awesome! So glad I chose this app. I had spent two days trying to pick an app that would help me add the option to upload photos and names and I was having so much trouble with each one I tried. This app is great!!
Hi Nicest Gift Shop, Thank you so much for providing us with your valuable feedback! We truly appreciate your time and effort in trying the EXPO app and sharing your thoughts with us. We are committed to helping you achieve your business goals, and we are here to support you every step of the way. Thanks again, and we wish you a great day ahead. Best regards, Mia & Trace
Oct. 9, 2023
I am impressed with the customer support! Mia was very helpful and got me going in the correct direction. I love all the options for various types of customer input fields. This app is just what I needed.
Oct. 5, 2023
Fantastic app, it is easy to customize and its customer service is top-notch
Sept. 29, 2023
I am always a little nervous adding new apps and keep my fingers crossed that if I am unable to make it work (or I break something) that the app support can. The EXPO support team have been so good, and the app itself is meeting all of my expectations. :) Chris
July 18, 2023
Best App ever, you can add a lot of customization option for your product And the support team is available 24/7 they response and resolve issues within 5 - 10 min
July 1, 2023
Aplicación muy buena la recomiendo muy útil y con muchas funciones, la asistencia esta muy acertada y gentil gracias de nuevo, alina!
June 8, 2023
This works really well, and there is responsive immediate support!!! - What more do you need. This has solved a big issue that we had with regards to customising our Cart.