EXPO ‑ Extra Product Options
EXPO ‑ Extra Product Options
Rating
4.7
feedback
51
chart
#2,210
All reviews
Rating Breakdown
April 17, 2023
同様のアプリを多数試したところ、当方で使っているテーマに対応しており、テーマを大きく汚さず、直感的に触れるのがEXPOでした。 価格も安い! しかし、無事オンラインショップをオープンした直後(2022年10月頃)にこのアプリのバージョンが3になり、大きく仕様が変わりました。 そしてShopifyのCheckout APIがチェックアウトページで問題を引き起こし、私の行っていた独自のカスタマイズとも競合し、それまで使えていた価格追加系のオプションが使えなくなりました。 その際に色々と問い合わせたのですが、迅速で非常に真摯に対応してくださいました。 結局、ShopifyのCheckout APIが修正されない限りは、価格追加系のオプションが使えない事態にはなりましたが、このアプリ自体は良いものでサポートにも満足していたため、そのまま使用していました。 アプリの製作者は、公式コミュニティでも働きかけてくれていました。 それから半年ほど経って再度試した所、Checkout APIが改善されており、価格追加系のオプションが使えるようになりました。 ただ、軽微な不具合が残っていたので、また製作者に問い合わせたら、すぐに対応してくれました。 本当にありがとうございます!
Feb. 14, 2023
Fantastic support. Fast and friendly. Great app, been looking all over for something like this. Will be using this for a long time.
Hi, Thank you for choosing EXPO ‑ Extra Product Options! We're glad that you find our app useful. If there's anything we can do to make your experience with SeedGrow Apps even better, please don't hesitate to reach out to us. Our team is always happy to help! Thank you again for choosing EXPO and have a great day!
Nov. 23, 2022
We used this app to add extra colour swatches to our products. It's worked well for the most part, setting up the different options. Although for some reason the app seemed to take over almost as a separate sales channel on our orders and prevented our customers from receiving their order confirmation emails. The good thing is, we spotted the problem and SeedGrow fixed it. So we'll continue to use the app for what it's designed for.
Hi, Thank you for your review. We're glad that the app has been working well for you. If you have further questions or requests, please feel free to contact us. Best regards, SeedGrow Apps Support Team
Nov. 10, 2022
Nous nous sommes rendu compte que sur presque toutes les commandes avec prénom customisé (ça remonte jusqu'au mois de juin), le client a payé 0€ au lieu de 3€ à cause d'un problème avec l'application EXPO... (pas résolu à ce jour). Cette application nous a fait PERDRE de l'argent (70€) au lieu de nous en faire gagner. Et depuis qu'on l'a, il a eu de nombreux bugs et problèmes qu'on a du leur faire remonter afin qu'ils les solutionnent. En clair, je ne recommande pas pour le moment. Il y a des progrès à faire.
Hi Elmoritz, I'm sorry that you are not having a great experience as expected. There are a variety of factors contributing to the outcomes of checkout details. And it appears that the EXPO app alone couldn't get all the issues resolved. I hope you can find another app that fits best with your goals. Anytime you get back to SeedGrow apps, we'll always be here to assist you along the way. Best regards, SeedGrow Apps Support Team
Oct. 17, 2022
At this point in time it does what I need it to do. Any issues I contacted the support team and they helped me out very quickly.
Hi, Thank you for the kind words. If you have further questions or requests, please feel free to contact us. Best regards, SeedGrow Apps Support Team
Sept. 16, 2022
Have been using the app for extra options on some products. Worked perfectly fine until I decided to pause it. I must have messed it up while activating it again and couldn't get the app to recognize the extra charge. Contacted support and within a few hours everything was up and running perfectly. This app is amazing and has helped us to offer extra value to our customers. Highly recommended with top-notch customer support. I highly recommend using the paid plan to get the best out of this app.
Sept. 10, 2022
So far so good! I can find all my needs in this app. But when i can't find something, i just ask the support team and they solve it for me :) Although the support team sometimes get mixed up, i guess it just happens because they are trying to be online as much as they can :) Highly recommended.
Thank you for choosing EXPO ‑ Extra Product Options, Ladányi Bútorok! We're glad to have you on board and that you find our app useful. If there's anything we can do to make your experience with SeedGrow Apps even better, please don't hesitate to reach out to us. Our team is always happy to help! Thank you again for choosing EXPO and have a great day!
Aug. 24, 2022
J'ai dû désinstaller cette application car celle-ci vole les infos des clients et pose un problème de sécurité important. J'ai vu ainsi mes accès à mon compte Google Ads et Google Merchant Center bloqués à cause de cette application. JE NE RECOMMANDE PAS
Hi, We’re terribly sorry that you're not having a great experience with our app. To clarify those issues: We use Checkout API to create extra product options, which results in order tracking not appearing in Google Analytics and other sales reports. This is a known behavior, and that's why there are many analytics apps built to help with this kind of connection and tracking enhancements. But best I can tell, we don’t ask for your customers’ information or store them in any way. We have sent a ticket to Shopify Dev portal to ask for some known cases in which app access scopes may influence Google Shopping account. It could be that there are some sort of requirements for the merchant account, which causes the store to come into violation of. My best advice here is to reach out to Google Merchant support for further context. It can be a false detection. Thank you so much for your understanding. All the best, SeedGrow Apps Support Team
June 22, 2022
Great app and great service. I recommend the app. We use it to gather user details for custom products and bundles.
Hi Frivannsliv Shop, Thank you so much for your kind words! Have a fantastic day ahead, SeedGrow Apps Support Team
May 11, 2022
We are still testing this app and it gives us satisfaction already. the support is superb. He helps us to solve the issue. Kudos to the Chat Support. Thanks
Hi Whiskey Caviar Shop, Thanks so much for your kind words! We're so glad that we can help. So please feel free to reach back out anytime you need support :) Cheers, and have a fantastic Wednesday! SeedGrow Apps Support Team
May 4, 2022
Easy to use App and user-friendly, with lots of functionality and possibilities. The support team is very helpful and quick to squash the bugs.
Hi, Thanks for your kind words! I’m glad that you’re enjoying the app. Please don’t hesitate to reach back out when you need further customization. Cheers, SeedGrow Apps Support Team
Oct. 16, 2022
This app is very easy to use and add a lot more customize options for our products. Even with the free plan, their support team is very responsive to the issue I had. Thanks so much!!
Hi Alpaca Studio CA Shop, Thank you so much for your kind words! We really have enjoyed working with you. And please don't hesitate to ask when you need help. All the best, SeedGrow Apps Support Team
March 22, 2022
This app helped our website so much. With the option limit on Shopify, we needed a quick and user friendly way to add more options for our customers. The set up is easy and customer support is always quick to help. Would recommend to any owner with any level of experience!
Hi there! Thank you so much for your kind review! We're so glad to know that the app has been useful to you! We wish you all the best. Whenever you need help, you know where to find us :) Cheers!
March 22, 2022
Highly recommended this app, great UI, easy to use, powerful. The customer services are excellent, responsive, help me to solve lots of the problems. 5 stars
Hi there, Thank you so much for taking the time to leave us a review! It makes my day and I really appreciate it! <3 Please don't hesitate to reach out whenever you need help. Cheers!
March 6, 2022
Love this, it was easy to set up & straight to the point. Simple work without needing to do coding or having to pay for the other apps.
Hi, Thank you so much for your kind words! With love and support, SeedGrow Team
March 4, 2022
Very well featured app, with exceptional service & support. Great flexibility and easy to integrate with our site. Will be using this for other brands we run in the future.
Wow, thanks so much for writing us a review! Please don't hesitate to contact us if you need further support. Cheers!
Feb. 16, 2022
We tested a number of apps and settled on EXPO because it was the simplest user interface and synced all options with products smoothly. We have tested it out on a number of complex products with conditional logic and are super happy with how it works and integrates. Also the support has been responsive and incredibly helpful. So glad we went with this app, thanks SeedGrow for making our lives less complicated!
Hi Franka :) Thanks for taking the time to write us a review! We are so glad that we could help. It is our privilege to have you as an early bird user. Once again thank you for posting such a thoughtful review. Have a nice day! Mika
Feb. 16, 2022
Genuine people and fluid results, must have app! Would not even bother looking anywhere else everything is clockwork!
Hey, Thank you so much for leaving us a review! We are glad that we can bring timely and steady results. Anytime you need help, you know where to find us :) Have a nice day!
Feb. 15, 2022
We switched to Extra Product Options after using a few other apps. I am very happy. The customer support was quick and responsive and took care of any issues that came up. Very useful app, provides all the features we need. Thank you very much!
Hi, Thank you so much for your review! We're so glad that we could help :) Don't hesitate to reach out whenever you need support. Cheers!
Feb. 10, 2022
Usually I don´t leave reviews, but this app and the team deserves it. Has all you need for product variations and options. And the support from the technical team is amazing. Fast and resolutive! Highly recommended!
Hi, thank you so much for your review!!! We're so happy you find our app helpful in understanding your shop's product options. If you ever need any further assistance, just let us know. Cheers! Mika