Rating

4.9

feedback

57

Reviews

chart

#2,294

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    9%
  • Less than a month
    44%
  • Less than a year
    30%
  • More than a year
    18%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of use, flexibility, and excellent customer support. Many users highlighted the app's ability to export reports in multiple file formats, customize columns, and automate report generation. The support team, especially Menelaos, received high praise for being responsive, helpful, and willing to go above and beyond to assist users with their specific needs. Users also appreciated the app's ability to streamline order processing, save time, and reduce manual errors. However, there were a few mentions of occasional issues with the app's functionality, such as crashes on specific dates and the subscription model being inconvenient for occasional users.

Highlights

Ease of use, flexibility, and customization options
Excellent customer support and responsiveness
Streamlining order processing and reducing manual errors
Occasional issues with app functionality
Inconvenient subscription model for occasional users

Rating Breakdown

  • 5
    93% (53 ratings)
  • 4
    0% (0 ratings)
  • 3
    2% (1 ratings)
  • 2
    2% (1 ratings)
  • 1
    4% (2 ratings)

Reviews with Text

  • 100% (57)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 7, 2025

Support was excellent at adding a custom column to our report for a site-wide sale. We use this app daily and would highly recommend it to other Shopify customers.

Using app

Over 9 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2025

Great app really useful.

Using app

Over 2 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Oct. 9, 2024

What can I say? This is the kind of app/team you would love to work with. - Easy to use/understand - Very flexible for all use cases - Multiple file formats - It can export to external sources like FTP, etc., on a schedule. The support team (Menelaos) went above and beyond to resolve my use case within one day. He also took extra time to walk through my setup to suggest any improvements and ensure I was using the app to its full potential. Amazing experience. 15/10 would recommend.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2024

Quick support

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 2, 2024

This app had exactly what I needed to run reports. I made attempts to contact other options but the customer service rep went above and beyond to help/educate me. He ( Menelaos) was always available to chat and work out my concerns. Thank you!!!

Using app

11 days

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more