Zasilkovna • Packeta Pickup

The reviews are overwhelmingly positive, with most users praising the app’s reliability, ease of setup, and smooth integration for Shopify stores, especially for shipping workflows like Zásilkovna/Packeta and fulfillment connections. A major recurring strength is customer support: reviewers repeatedly describe the team as fast, friendly, proactive, and highly helpful, often resolving issues immediately and sometimes going beyond expectations. Many users also mention that the app saves time, is intuitive to use, and works well in day-to-day operations, with several long-term users noting consistent performance and useful updates. The main negative feedback is limited but important. A few reviewers mention bugs, minor inaccuracies, or setup issues that needed support intervention, though these were usually resolved quickly. The most significant criticism is a functional limitation tied to Shopify itself: some users dislike that pickup-point selection is not available in the checkout flow on non-Plus plans, which makes the app less useful for certain businesses. One reviewer also felt the app was unusable for their needs because automatic label creation/fulfillment behavior was missing. Overall, the sentiment is strongly favorable, with criticism focused more on platform constraints and specific feature gaps than on the app’s core quality.