All reviews

Rating Breakdown

  • 5
    78% (89 ratings)
  • 4
    10% (11 ratings)
  • 3
    1% (1 ratings)
  • 2
    3% (3 ratings)
  • 1
    9% (10 ratings)

Reviews with Text

  • 82% (94)
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1 / 5 Share

Sept. 13, 2021

Halfway through my trial - been asking support the same question over and over to get some help with how I am trying to set up my export to use the app. Unhelpful thus far and has been a waste of time.

Using app

6 days

Total reviews

21

Average rating

4.6

1 / 5 Share

Nov. 12, 2025

This is a fantastic app that provides a lot of functionality for integration with google sheets. The technical support has been fantastic and the need for it has been minimal. If you need customization and google sheet integration with your shopify store - this is a great solution! UPDATE: They changed the pricing and plan, which ruined everything I had setup. I'm preparing to uninstall this app since it's now broken and worked fine before they made these changes. UPDATE2: My orders stopped syncing to our google spreadsheet in July. Nothing had changed on our side. Data/logs claimed to be "synced successfully" but results in "no data" error message and never work again since July 2025. After spending several hours diagnosing; decided to uninstall. Very frustrating!

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

We don't update any plan for existing customers. After checking your account, which is on the Basic plan $5 per month. There are orders exported just 1 day ago. However, I notice the Google Sheet name provided is "Sheet2", which does not exist in your Google Sheet file. It is possible under "Sheet1", which exists in the Google Sheet file.

1 / 5 Share

Feb. 22, 2019

The app is now dead and I'm not getting my orders out. Support is slow which is causing major headaches. I guess I need to find another app to do the job.

Using app

Almost 2 years

Total reviews

3

Average rating

1.0

Developer Reply

We’re truly sorry for the trouble you faced previously. We noticed that your store has been running smoothly for quite some time now, and we’re glad things are back on track! 😊 Our team has continuously improved the platform since then, and we hope your experience has reflected that. If everything’s been working well, we’d really appreciate it if you could consider updating your review to reflect your latest experience.

1 / 5 Share

Sept. 24, 2018

I tried to contact Exportable twice but they didn't get back to me until the middle of the night both times. Then, they didn't solve my problem either time. The app never worked. As a start-up company with no real tech support, we really count on a quick response. It's frustrating to have to wait when you need a file exported soon and it could be a quick fix on their end.

Using app

11 days

Total reviews

3

Average rating

3.7