ExportYourStore: AI Cross‑List
The reviews for the ExportYourStore app are quite mixed, with both positive and negative feedback from users. Positive aspects highlighted include excellent customer service, helpful support team members like Melanie and Daniel, ease of use, time-saving features for expanding to multiple sales channels, and successful integrations with platforms like Vinted and Poshmark. Users appreciate the app for its ability to sync products across different marketplaces efficiently and its value in managing listings across platforms. However, negative reviews mention issues with customer support, slow responses, outdated features, high pricing, incomplete product imports, syncing problems leading to duplicate listings, and difficulties in canceling subscriptions. Some users also experienced inventory syncing issues and challenges with transferring categories properly.
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Worst experience. Signed up for trial. Managed to connect with amazon. Paid $199 fro setup, made appointment for web meeting. But there was no one there and there has been no contact except from Melanie whom said she will get the amazon dept to get back to me. Im still waiting.
Hey there, we’re very sorry for the missed meeting and the frustration it caused. We’ve now been in touch, refunded the full $199 setup fee, and offered to complete the setup free of charge. We hope we can turn this experience around.
So far so good. Had an issue importing size into each listing. They guided me through how to do it step by step, and now we are able to get our cross postings up and running easily.
Customer support is always very helpful. The app has come a long way since i started with them. The integration is perfect. I make way more being able to upload from shopify to other non linked platforms. Thanks everyone!
That means a lot, Steamy Antiquities! We’re really glad to hear the app is helping you expand from Shopify to more platforms and grow your business. Our support team truly appreciates the kind words.
The price of this app is highway robbery. As other users have mentioned, the support is extremely slow and, honestly, of no help; it is more like a facade. This app lacks in so many areas that you might as well manually upload your products yourself. The only thing this app does is export your photos and your description; everything else you will have to update manually. Additionally, this app only exports our partial catalog. Support will keep bothering you to leave feedback for their app, or bug you if you leave a negative review. It is kind of funny that they are so available to do this, but when you need actual support, their excuse is that they are busy, so replies will be delayed. Perhaps they are too busy annoying users for reviews or asking people to remove their low ratings.
Hey Sean, sorry to hear about your experience. We don’t have any record of you reaching out to our customer service team, but it looks like you were able to cross-list products to Depop. It also seems that your products don’t have any validation issues and can be cross-listed without further editing. We wanted to mention that if you had used our Export with AI feature, you could have published new products in bulk with one click, with no manual work needed, while AI filled in any missing product information for you. Please reach out if you’d like to give it another try.
Found the app easy to use - needed a little help from support and got a quick response and problem solved. Has helped me to expand to other sales channels saving a lot of time. Overall, would recommend.
Love hearing that, MuchMoreBeautyStore! We’re so glad the app has been easy to use and that our support team could help you quickly. Really happy to hear it’s saving you time as you expand to more sales channels.
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