ExportYourStore

Feb. 27, 2025

Tried out this app but it was not able to perform the features our store required such as only syncing inventory from 1 store location to etsy among other things. I had to find workarounds myself for some of the features because it took forever to hear back from support. Them messing up our inventory was a no go though so we decided to part ways, HOWEVER, ExportYourStore still has not deleted our account and store info after multiple requests to do so. Getting responses from them is like pulling teeth and I'm still getting emails about how I need to use the app more. I wouldn't suggest signing up for this app because they obviously still have some bugs to work out and features to improve. Luckily we had not paid yet but I still want our account info deleted. I would not have even given a review since it just didn't meet our store needs and we decided to move on but I feel like people should be aware of the poor customer service.

Jan. 29, 2025

I wish I could give zero stars. DO NOT SIGN UP for this app. Trying to cancel is impossible and they keep charging me even when I send them screenshots of my cancelation and of my charges in my account. This is criminal and they should not be allowed on Shopify.

Dec. 30, 2024

Does not update inventory like other apps would. Doesn't sync as it should takes longer than expected to received in store. It will make duplicated on the same platform which will get your store suspended. Total waste of time and difficult to use. **Update** 12/10/24 The team reached out and help what was wrong with the inventory sync issues. Had a team that responded to my questions and concerns and followed up with me to make sure everything is working. Will use this for other platforms. Thank you. **Update 12/30/24** Export your store app team did help after they received a bad review. Then they will go all out. Afterwards its back to regular hours for them which isn't hours for in the Americas. I need help for amazon I get few word answers. I offer to help with extra pay for them to do the work as their advertised on their website. They didn't want to. I will see other alternatives and cancel this subscription. It is not worth the headache and long wait times.

May 12, 2024

App would work wonders if it would just stop reporting items already sold on to Mutiple platforms.

March 8, 2024

Keeps disconnecting, no one answered chat to help Full review the software kept 1. Disconnecting 2. Making duplicated when reconnecting 3. When we questioned what they considered functional they didn't like it. Answers took. 7 to 10 days to get. Finally they terminated our account because they couldn't fix it and we asked for a refund so they didn't refund and just deleted the account. Mercari poshmark and depop would work 3 days in a row. Yair and Jairus have no answers either if they respond at all to the help request submissions. Also it doesn't update and refresh your invr tory consistently.

Feb. 14, 2024

Their software keeps making duplicates on poshmark, depop, mercari etc, hundreds of duplicate listings that will get your store suspended and waste your time. They say they fixed and its not. Then when confronted Yair will dodge the answers and not be honest or forthright.dont trust this app. It's a cancer to your inventory. 7 days... no answer on sync problems. Using it to sync mercari, poshmark, depop every 72 hours they each disconnect. It creates duplicates in poshmark now 5 times and each time is hundreds of dups like 4x of each listing. No answers, no solutions, they candidly admitted they just aren't even trying to fix 8t because they don't know why it happens. Average cust service response 48 hours and they always say will open a ticket. Average ticket response about 6 days... not reliable. No communication. No consistency other than it's errors. Now 11 days bo fix they claim if I log into poshmark or mercsri, log out, clear cache, sell a proruct that changes inventory count, chsnge a setting, put store on vacation etc it's my fault that their software then doesn't work... literally 37 problems in less than 6 months - don't use this app. We deleted its use. It's a nightmare will cause hundreds of duplkcated and be a headache with no answers from customer support people named jairu Melanie and Yair

Nov. 22, 2023

Before connecting my stores i wrote to you and asked if it ok to connect different currencies ... Inquired request was wrongly replied and now we have to write all this: to whom it may concern, dear Sir, if your team update and cooperate we could try to make this Fix beneficial for both of us in less time and less stress and what is important a minor loss for us..as you 50 items been ruined and some of 1/3 are still not updated and or synced.... I have to reconsider my review/s about this company. I talked to 5 different people, One was clear and helpful worked on Saturday, buy doees not repling on odd days... So sending me from one guy to another is honestly not smart as for me, and not professional as not all team reads what above and understands...what happened. plz have a thought, if you be online for us this days! (no replies for yesterday at all - Monday was it) at least some questions above be answered and i could help this a thing: exp..tore work with you, right mates? Now i see that i need to renew token to shopify( just scared to do anything now as who know it can again change 1/6 of my prices in the shop) , 69 % of listings/products are not connected you are not replying 2nd day on what I asked a lot of questions above. First was how to enable price syncing.... So, customer service is also not good as to my case, you know I have another time zone here, i told you before, ...Meanwhile my guy is fixing the prices manually, the 50+ more items been destroyed... Black Friday in 3 days, the most important is price this time, guy went to football me from one to another....Black friday starts tomorrow

Oct. 4, 2023

does not work and online help switched off - waste onf money avoid