Designs By Scamper review for ExportYourStore
Feb. 27, 2025
Tried out this app but it was not able to perform the features our store required such as only syncing inventory from 1 store location to etsy among other things. I had to find workarounds myself for some of the features because it took forever to hear back from support. Them messing up our inventory was a no go though so we decided to part ways, HOWEVER, ExportYourStore still has not deleted our account and store info after multiple requests to do so. Getting responses from them is like pulling teeth and I'm still getting emails about how I need to use the app more. I wouldn't suggest signing up for this app because they obviously still have some bugs to work out and features to improve. Luckily we had not paid yet but I still want our account info deleted. I would not have even given a review since it just didn't meet our store needs and we decided to move on but I feel like people should be aware of the poor customer service.
Thanks for your feedback, and we're really sorry for the trouble. Account deletion requests take up to 30 days, but we’re already on it. We’re also working on improving customer service response times—most issues are resolved quickly, but technical ones sometimes take longer as our dev team investigates. We appreciate your patience and are here if you need anything else!