Extend Product Protection for Shopify

Extend Product Protection

Grow revenue and loyalty with product and shipping protection.

Developer
View on App Store

Rating

4.9

feedback

21

Reviews

chart

#606

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    19%
  • More than a year
    0%

Reviews Summary

The reviews for Extend are overwhelmingly positive, with many users praising the peace of mind it offers to customers through product protection. The app is highlighted for its exceptional service, fast support, and ease of use. Users appreciate the increase in average order value and revenue, as well as the personalized solutions provided by Extend. However, there are a few mentions of issues with claim denials and delays in resolution, which have caused some frustration. Overall, the app is highly recommended for those looking to offer extended protection plans on their website and improve customer satisfaction and revenue.

Highlights

Positive customer service and support
Ease of use and implementation
Increase in revenue and average order value
Personalized solutions
Issues with claim denials and resolution delays

Rating Breakdown

  • 5
    90% (19 ratings)
  • 4
    10% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 29, 2024

Extend’s product protection offers a great peace of mind for many of our customers. Their service is fast and exceptional, bringing extra value to our products. Our experience with them has been phenomenal and their support is fast to respond. They are someone we highly recommend!

Store

NZXT

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2024

So far we have had no issues with Extend and the team is really great to work with.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2024

Really easy to use, team helped onboarding, responsive support. I'd recommend for insurance, especially on high ticket items.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2024

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

Extend is a great way to increase AOV and overall revenue while also supporting your customers! We have technical difficulties due to the way our shopify store is set up and their team is attentive and works with us to find solutions to customize the experience to our needs. Implementation is super simple and done through the app which we can appreciate!

Using app

--

Total reviews

2

Average rating

5.0

All reviews

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