All reviews

Rating Breakdown

  • 5
    83% (19 ratings)
  • 4
    9% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    9% (2 ratings)
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5 / 5 Share

March 29, 2024

Extend’s product protection offers a great peace of mind for many of our customers. Their service is fast and exceptional, bringing extra value to our products. Our experience with them has been phenomenal and their support is fast to respond. They are someone we highly recommend!

Store

NZXT

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2024

So far we have had no issues with Extend and the team is really great to work with.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2024

Really easy to use, team helped onboarding, responsive support. I'd recommend for insurance, especially on high ticket items.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2024

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

Extend is a great way to increase AOV and overall revenue while also supporting your customers! We have technical difficulties due to the way our shopify store is set up and their team is attentive and works with us to find solutions to customize the experience to our needs. Implementation is super simple and done through the app which we can appreciate!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 27, 2024

In our niche kiln industry, personalized solutions are essential, and Extend has proven to excel in this aspect. Implementing their protection plans has greatly enhanced our offerings and customer satisfaction. I highly recommend their services.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 26, 2024

App works great and support is quick to help when needed. Highly recommended if you are looking to offer extended protection plans on your website.

Using app

9 months

Total reviews

9

Average rating

4.9

5 / 5 Share

Feb. 23, 2024

We've offered Extend product protection and shipping protection to our customers for a couple of years now and both products are very popular. My experience with them has been great. The support I've received from our account manager has been great, the merchant portal is good and easy to use, the website and customer service for the customers is good. I highly recommend them.

Using app

9 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Feb. 22, 2024

The Extend team has been great from the moment we set up our initial call. They are always quick to respond, very knowledgeable, and understand the different facets of our business. It is also great to know that our products are protected from shipping and beyond!

Using app

9 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 22, 2024

We've been using Extend to offer a sense of reassurance on big ticket items, and we're getting good revenue from it. The backend system basically runs itself, and my experience with the integration team, when onboarding, was smooth and painless.

Using app

5 months

Total reviews

8

Average rating

4.9

5 / 5 Share

Feb. 22, 2024

We've been using Extend for more than a year and they have been fantastic. Quick responses and our customers have very happy with the results. The integration with Shopify has been seamless and their merchant portal is very easy to use as well Having Extend as an option for our customers has help increase sales as well because it gives them a piece of mind when purchasing some very expensive pieces Highly recommend

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

Easy setup, great team to work with!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

Great app that helps us to grow our business and maximizes customer satisfaction. The Extend team is very helpful. We are very happy to work with them.

Using app

Almost 2 years

Total reviews

7

Average rating

4.4

5 / 5 Share

Feb. 18, 2024

Great App. Very Happy with Extend really helped us minimizing customer damage and lost package claims.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2022

Extend has proven to be an efficient way to boost revenue and drive trust among consumers. After a simple setup and requires little to no attention. We did a lot of shopping around for extended warranty partners and glad we picked Extend!

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 24, 2022

Extend is a fantastic service that has improved my bottom line while also providing a great asset to my customers. I highly recommend using this provider over others in the industry. The service you receive with Extend is amazing. My account manager Dan is always helping me make improvements to the user experience and I'm very grateful to have him as a member of our team.

Using app

6 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2022

We've been using Extend for a couple years now and they have always responded quickly to issues we have and their team handle's almost everything so it's an easy integration. Our support rep Dan has been great too.

Store

HairMax

Using app

3 months

Total reviews

7

Average rating

4.3

5 / 5 Share

March 23, 2022

We have recently launched Extend, and it has been the easiest integration that we went live with. The team has been very responsive and supportive during the integration process.

Store

AmScope

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 21, 2022

We recently started a partnership with Extend and we are so glad we did! You simply earn with them. Better yet is they are there to take care of your customers when they have accidental damage on their purchases! The team consisting of extremely helpful experts from Jerry to Kushal, Hank and all others make a huge difference. Extend helps you extend peace of mind to your customers! Aaron (Luna Furniture - Houston, TX)

Using app

About 2 months

Total reviews

2

Average rating

5.0