The Iconic Issue review for Outlink External Links Button

I have used the app as a paying customer with satisfaction, only I have been restricted from the service desk. I need help with re-installation of the outlink buttons on the quick add buttons (home and collection pages etc.). Can you please help me re-install the Outlink button on the Quick page parts, and make sure I can access the service desk for tickets again? Thank you in advance. Rachel - [email protected] The Iconic Issue