My Store review for Outlink External Links Button
March 26, 2025
Wasn't great originally, we'd bought the App and I wasn't seeing the code on the site required to complete the integration guide. I used their support link to raise a case, however the reply said I'm restricted from using their helpdesk and it didn't work. So I emailed them using the email address given, sadly no reply came back further to my request for help. The next day the functionality was working on the site, so I don't know what happened or who fixed it.
Store
My Store
Using app
1 day
We’d just like to thank you for taking the time to write this review. We try hard to provide a good app experience and are happy to hear that it seems to be working properly now. Regarding the support issue, we want to clarify that we reached out multiple times on the ticket you raised in our support portal and worked to resolve the issue. We also shared our responses as an attachment in the email we sent you. If you have any further questions or need assistance, please feel free to reach out to us at [email protected].
