RewardMoments review for Outlink External Links Button
April 11, 2025
I can NOT get a hold of ANY support - I have used the contact form in Shopify app store AND emailed - zero replies. And now their code is breaking our Shopify product theme template. I NEED HELP!!!!!!!! Shopify Team - Please do something ASAP!!!!!!! UPDATE TO YOUR OUTLINK REPLY: WE HAVE EMAILED THAT EMAIL ADDRESS ALREADY!!!!! CHECK!!!! (STILL NO REPLY 10 APRIL 2025) TERRIBLE - you want me to remove this remove this bad review? Then very simple - just reply and solve support the customer ticket! update 12/04/25 - you are not blocked - please provide support phone number with international country code so we can call you to resolve ASAP!!!!
This is an unfair review by folks from RewardMoments. After receiving your email we replied back within a few hours but haven't heard back from you. It looks like our emails are getting received on your end. Please check your spam folder, and you might find our reply of 10th April. If found, please mark as not spam so our emails land in your primary inbox. We are still waiting for your response and looking forward to working with you to resolve the issue for you. We have been given a negative review for no fault of ours. Update: We’re standing by to assist and truly want to resolve this ASAP. You can check this link here - https://drive.google.com/drive/folders/1Vxn19Chj6DW3Y3VsonThITuCNg_vpqI-?usp=sharing You may reply to our email or raise a new ticket at [email protected] - we're happy to help!
Deleted on Shopify: June 5, 2025, 4:48 a.m.