All reviews

Rating Breakdown

  • 5
    96% (134 ratings)
  • 4
    2% (3 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 99% (138)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 22, 2024

This App has the best customer service that I have encountered in Shopify by far! The Outlink buttons work great, and they have been very quick to respond when I have had questions! Highly Recommended!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the app experience! Wish you good luck!

5 / 5 Share

Jan. 10, 2024

Awesome customer service! They have helped me in a very timely manner and fixed every issue or bug that pops up. This app works well and has saved us time and money.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience and look forward to working with you!

5 / 5 Share

Jan. 3, 2024

Great app, with spectacular customer service.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. And we really appreciate you taking the time to share your feedback!

5 / 5 Share

Dec. 20, 2023

I recently integrated the Outlink External Links Button app into my Shopify store and was thoroughly impressed. The standout feature for me was their exceptional customer success team. Their prompt response to my inquiries, coupled with their profound technical expertise, made the setup and customization process seamless. The app itself is intuitive and an absolute game-changer for managing external affiliate links. Highly recommend it for any e-commerce business looking to streamline their external link management.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

We’d just like to thank you for taking the time to write this review. We try really hard to provide a good app experience and are really happy to hear that you like it!

5 / 5 Share

Dec. 5, 2023

The best customer service I've ever experienced online.

Store

Do Zero

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. And we really appreciate you taking the time to share your feedback!

5 / 5 Share

Nov. 30, 2023

Has done exactly what I needed and customer service has been extremely fast and helpful.

Using app

3 months

Total reviews

2

Average rating

3.0

Developer Reply

We’d just like to thank you for taking the time to write this review. We try really hard to provide a good app experience and are really happy to hear that you like it!

5 / 5 Share

Nov. 24, 2023

The team at Outlink are really responsive and have helped with a couple of teething problems in setting up the app. It's user-friendly to use and does everything we need it to. Really happy with the functionality.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

5 / 5 Share

Nov. 9, 2023

The support team is probably the best team I've encountered on the shopify marketplace. They installed the code for me to begin with, the app worked really well during the time we needed it for our store and was exactly what we wanted. I don't like having unused apps on my store as a personal preference so when we needed to remove the app the support team helped uninstall it along with the code. Responses were very quick, they were honestly fantastic. 10/10.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time and effort to leave a review. We work hard to deliver the best app experience and we’re glad that you liked it!

5 / 5 Share

Nov. 1, 2023

Talk about some amazing customer service! I managed to get the app connected on my own, but I was stumped when it came to getting the Outlink buttons to match the color and style of my standard Buy buttons. I fired off a support ticket thinking I might hear back the following day. (It was already after 9pm in my time zone.) Instead, I heard back within the hour, and rather than telling me how to fix the issue myself, Prathamesh fixed it for me in roughly ten minutes. I am blown away by the level of service, given how inexpensive the app is. Major kudos to the Outlink crew!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

WOW! Thank you so much for this 5-star review. We really appreciate you trusting the app and helping to share the word about us. We’re here for you anytime.

5 / 5 Share

Oct. 12, 2023

I wish that I had used this app when I first started with Shopify. I had installed it and got nervous because I couldn't figure out where to insert the code in the proper liquid file. So I decided to try another app. That was a mistake. After wasting lots of precious time struggling with a different app that wasn't working as efficiently as I needed it to, I decided to give this app another try. I still was having problems figuring out where to put the code, so I asked for some help. The developers helped me with getting the code installed the same day. I've been using this app now for about 48 hours, and it has saved me so much time I can't believe it. This app is extremely well written, easy to use, and the features such as the bulk edit via search and CSV just really make this a wonderful tool to use. Thank you to the developers for offering this wonderful app.

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

We're happy you're pleased with the results and that we were able to help. And we really appreciate you taking the time to share your feedback - it makes our day special!

5 / 5 Share

Sept. 29, 2023

Excellent app that I would recommend to anyone selling a product or service through and external link or an affiliate link. I ran into some confusion in setting up my products with their external link and reached out to customer service. My problem was fixed within a couple of hours and I'm now everything is working fine. Well worth the investment!

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience and look forward to working with you!

5 / 5 Share

Sept. 27, 2023

Does what it claims to do, and with some of their brisk remote support they'll make it work with Dawn 2.0. Two thumbs up from this corner.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

We're happy you're pleased with the results and that we were able to help. And we really appreciate you taking the time to share your feedback - it makes our day special!

5 / 5 Share

Sept. 25, 2023

I've used this app on a few sites and it's really simple to use. On top of that, the customer service is outstanding. As someone who is not the most skilled when it comes to shopify, even the most simple of issues they are happy to help with swiftly and professionally.

Using app

26 days

Total reviews

3

Average rating

5.0

Developer Reply

We can’t thank you enough for the kind words about the app. Your review means a lot to us and lets us know we’re on the right track!

5 / 5 Share

Sept. 21, 2023

Customer assistance is wonderful. If you're having issues setting up the code, one of their staff can do it for you and get you up and running right away.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the app experience! Wish you good luck!

5 / 5 Share

Sept. 14, 2023

Great app and perfect for what I need! Most of all the customer service is superb - very responsible and helpful, and will go above and beyond to make sure it works for you.

Store

SBT

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

We’d just like to thank you for taking the time to write this review. We try really hard to provide a good app experience and are really happy to hear that you like it!

5 / 5 Share

Aug. 28, 2023

I've been using Outlink for awhile now and does exactly what I need it to do! I use it whenever my shop hosts events, so I can create a product page with all of the info but direct customers to an external site to register. I like that you can easily replace the "add to cart" button with whatever text you want. I recently switched my site to one of Shopify's 2.0 templates and couldn't figure out how to make Outlink work, so I emailed their support and they responded almost immediately and set it up for me. Couldn't ask for better customer service!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the 5 star review. It means a lot to us. Wish you good luck!

5 / 5 Share

Aug. 28, 2023

Extremely easy to use with a great support team. I switched to an unpublished Shopify theme (Ella) and the team was able to integrate the app into the new theme in just a few minutes. Would definitely recommend it!

Store

Diplon

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for taking the time and effort to leave a review. We work hard to deliver the best app experience and we’re glad that you liked it!

5 / 5 Share

Nov. 3, 2024

Thanks for fixing the Outlink integration code. I now see the External (Buy Now) button linking the products. You are always so kind.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the most amazing review. We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. And we really appreciate you taking the time to share your feedback!

5 / 5 Share

Aug. 17, 2023

This app was perfect for us wanting to have an item on the shop but linked onto our own page. The support team was very responsive and helped get everything set up for us.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

WOW! Thank you so much for this 5-star review. We really appreciate you trusting the app and helping to share the word about us. We’re here for you anytime.

5 / 5 Share

Aug. 16, 2023

Awesome app with very good support. They also made some changes in the code for us. The support is very fast.

Using app

About 1 year

Total reviews

11

Average rating

4.8

Developer Reply

We can’t thank you enough for the kind words about the app. Your review means a lot to us and lets us know we’re on the right track!