EyeFitU SizeFinder
Next Generation: Size-As-A-Service for Fashion Retailers.
Rating
4.1
feedback
9
chart
#4,572
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
11%
-
Less than a month
33%
-
Less than a year
44%
-
More than a year
11%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the helpful and supportive team behind the app. Customers appreciate the personalized assistance provided by the team in setting up the app to meet their specific needs. The tool itself is highly effective in improving customer experience, reducing returns, and simplifying sizing recommendations. Users have reported a decrease in the number of returns due to incorrect sizes and an increase in conversion rates. The customer service is highlighted as exceptional, with quick responses to queries and efficient problem-solving. However, there are also negative reviews mentioning a lack of customer support, with one user expressing frustration over the unresponsiveness of the support team when seeking assistance with configuring specific sizing options.
Highlights
Review RSS Feed
All reviews
May 30, 2025
The team has been extremely helpful in getting this set up, couldn't recommend more. The tool itself is very good, and the team will tailor to be just how you want it. You get as much out of it as you put in, the more granular the detail the better!
March 11, 2025
Terrible experience! I installed the app to test it and configure sizes, but the customer support is nonexistent. I sent a request to understand how to set up bra sizes with different cup options, no response. I followed up multiple times, but complete silence. If an app offers no support, it’s completely useless. Total waste of time! I strongly advise against downloading it because without assistance, you can't even make it work properly.
Dear Mysanity team, We sincerely apologize for the delay in responding to your support request. This was our oversight, and we truly regret any frustration it may have caused. You're absolutely right that we currently don’t have dedicated instructions for setting up bra size charts, but we’re more than happy to assist you with a personalized setup session to ensure everything works perfectly for your store. Our goal is to make size management as seamless as possible for you. Please reach out to us directly at [email protected] or [email protected] so we can schedule a session at your convenience. We’d love the opportunity to provide you with the best support and ensure your experience with our app is a great one.
Dec. 17, 2024
We have found the team very supportive and responsive over the 2+ years we have been using the APP. Highly recommended.
Nov. 29, 2024
The EyefitU team has been very supportive and the tool is working well for our business. We have received no complaints regarding the sizing recommendations provided to our customers and the number of returns due to incorrect sizes has decreased.
March 15, 2023
The app and customer support are great! Listens to all your requests patiently and offers you special solutions.
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