EyeFitU SizeFinder
EyeFitU – AI Size Recommendation for Shopify stores
Rating
3.9
feedback
10
chart
#5,262
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
10%
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Less than a month
0%
-
Less than a year
60%
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More than a year
20%
Reviews Summary
The reviews for the EyefitU Shopify App are mostly positive, highlighting the exceptional customer support provided by the team. Users have praised the responsiveness and helpfulness of the customer service, mentioning that the team goes above and beyond to assist with setting up the app and addressing any queries or concerns. Many users have reported a decrease in returns and an improvement in customer experience after implementing the app. However, there is one negative review that criticizes the lack of customer support and responsiveness, stating that without proper assistance, the app is deemed useless. Overall, the majority of reviews emphasize the effectiveness of the app in simplifying sizing, reducing returns, and enhancing the overall shopping experience for customers.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 11, 2025
Terrible experience! I installed the app to test it and configure sizes, but the customer support is nonexistent. I sent a request to understand how to set up bra sizes with different cup options, no response. I followed up multiple times, but complete silence. If an app offers no support, it’s completely useless. Total waste of time! I strongly advise against downloading it because without assistance, you can't even make it work properly.
Dear Mysanity team, We sincerely apologize for the delay in responding to your support request. This was our oversight, and we truly regret any frustration it may have caused. You're absolutely right that we currently don’t have dedicated instructions for setting up bra size charts, but we’re more than happy to assist you with a personalized setup session to ensure everything works perfectly for your store. Our goal is to make size management as seamless as possible for you. Please reach out to us directly at support@eyefitu.com or dmitry@eyefitu.com so we can schedule a session at your convenience. We’d love the opportunity to provide you with the best support and ensure your experience with our app is a great one.
Dec. 17, 2024
We have found the team very supportive and responsive over the 2+ years we have been using the APP. Highly recommended.
Nov. 29, 2024
The EyefitU team has been very supportive and the tool is working well for our business. We have received no complaints regarding the sizing recommendations provided to our customers and the number of returns due to incorrect sizes has decreased.
March 15, 2023
The app and customer support are great! Listens to all your requests patiently and offers you special solutions.
Dec. 14, 2021
WE LOVE THIS APP! It's a huge improvement for your customer experience, our customers love it! Plus it helps us decrease returns! Super easy to use and the customer service is exceptional! Every time I had any questions they were answered & solved within the hour! Highly recommend!
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