EyeFitU SizeFinder for Shopify

EyeFitU SizeFinder

Next Generation: Size-As-A-Service for Fashion Retailers.

Developer
View on App Store

Rating

5.0

feedback

7

Reviews

chart

#5,264

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    14%
  • Less than a month
    14%
  • Less than a year
    57%
  • More than a year
    14%

Reviews Summary

The reviews for the EyeFitU Shopify app are overwhelmingly positive, with users praising the app's usability, customer service, and its impact on reducing returns and improving the customer experience. Customers appreciate the attentive and responsive support provided by the EyeFitU team, as well as the ease of use of the app. The app is commended for simplifying sizing, lowering returns, and increasing conversion rates. Users also highlight the proactive nature of the customer service team, who go above and beyond to assist with setting up size charts and developing unique solutions tailored to individual store needs.

Highlights

Positive customer service and support
Usability and impact on reducing returns
Ease of use and simplifying sizing
Proactive and attentive customer service
Tailored solutions and unique development

Rating Breakdown

  • 5
    100% (7 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 15, 2023

The app and customer support are great! Listens to all your requests patiently and offers you special solutions.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2021

WE LOVE THIS APP! It's a huge improvement for your customer experience, our customers love it! Plus it helps us decrease returns! Super easy to use and the customer service is exceptional! Every time I had any questions they were answered & solved within the hour! Highly recommend!

Store

ROGUE

Using app

About 8 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 11, 2021

First off, I can say EyeFitU has great customer service. That is really important to our brand when working with apps on Shopify. They have been supportive setting up their app on our site and have been super responsive when we reach out with questions. Our size charts can be a bit hard to understand, often times customers are buying 2 different sizes and seeing which one fits them and returning one or both of the items. We really wanted to simplify sizing as much as possible to reduce the number of these orders and are excited that in just a few short weeks we are already able to see the impact EyeFitU has on the customer's purchasing journey. We are seeing metrics that are in line with what they report on their site. It will be interesting to see the full effect as we gather more data.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 26, 2021

The usability of this app is amazing. We worked with the Eyefitu team for a duration of two months, and they couldn't have been more helpful. Great tool for lowering your returns, and increasing your conversion rate. Very much recommended!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2021

EyefitU is an exceptional app and has an AMAZING customer service!! They helped us out every single time. They voluntarily set up for us a couple of size charts without even asking for it. We truly recommend them!

Store

OASEAS

Using app

Over 1 year

Total reviews

3

Average rating

5.0

All reviews

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