EZ Importer ‑ Order Importer
Bulk import your Shopify orders from CSV files
Rating
4.6
feedback
104
chart
#356
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
3%
-
Less than a month
36%
-
Less than a year
35%
-
More than a year
24%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the app's functionality and the exceptional customer support provided by Elizabeth. Many users found the app to be a lifesaver when it came to importing orders from various platforms to Shopify. The ease of use, time-saving capabilities, and the ability to run test imports without losing credits were highlighted as major benefits. However, a few users mentioned that the initial setup and data mapping process could be challenging and time-consuming, requiring multiple test imports to get it right. Some users also suggested improvements in terms of clearer instructions and a more intuitive interface.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 23, 2024
so difficult - there should be a basic quick version of this....if you dont need all of the data...though Elizabeth was quick coming with email help....if someone had been available for 20mins zoom or teams then we would have solved it...but here i am 6 hours later and no further forward
I'm sorry you had a hard time with the import and weren't satisfied with the support. We worked with you letting you know from the beginning that you didn't have all the data needed for the import. You were trying to import customer spend data directly, which the Shopify API doesn't support. We were up front about this from the beginning when you emailed in, even recommending that you look for another app in the app store that might be a better fit for you. We were clear from the start to try and ensure no time was wasted. We've always been very upfront about only offering email support and responded multiple times during the day and in a timely manner. We were very thorough in explaining what is needed and upfront when the app can't support the data you wanted to import. As for the refund you requested, according to our records you never purchased any credits so your account was never charged. You were still using the 50 free credits.
Feb. 7, 2024
The app works perfectly and, on top of that, customer support Elizabeth's patience with my dumbness was enormous. Thanks!
June 21, 2023
I panicked when I found out you could not import orders from Shopify and was so happy to find EZ Importer. I had some difficulty properly mapping the fields but Elizabeth was a lifesaver. She was beyond helpful and super responsive. Thank you for an amazing app and customer service.
March 3, 2023
Elizabeth in support has been super helpful at getting us up and running and addressing the issues we were having. The app isn't perfect with importing orders between Indiegogo and Shopify, but it has certainly helped streamline our fulfillment process.
Dec. 17, 2022
If you are migrating from another platform - hands down the best we've found. Migrating over from Shift4Shop (formally 3dcart). We already migrated our customers over using .csv file manually. This app already has many other platforms mapped out for you, so pleasantly surprised to see ours listed. I just had to download the orders using .csv from Shift4Shop, check the mapping on the excel spreadsheet and upload it using this app. Had 7k orders to migrate and only cost $200.00 using this app - worth every penny. Took about 3 hours total to map the fields and then migrate all the orders. Do not hesitate to use this app - very affordable and makes migrating much easier.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more