All reviews

Rating Breakdown

  • 5
    94% (105 ratings)
  • 4
    3% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (3 ratings)
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5 / 5 Share

April 4, 2019

First time using this App and it has been so useful to import orders! Highly recommend, very easy to use and understand and the customer service is very friendly and prompt at getting back to you

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 27, 2019

Great for kickstarter orders. Kickstarters exports can be a bit of a pain, but this app makes it fairly easy to move them over. Good support and help docs. This actually should be built into shopify. Seems like a basic feature.

Store

tentree

Using app

15 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 25, 2019

Great customer service from EZ Importer! Provided quick feedback and solution to some queries we had.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2019

This has worked great for me and when I needed a little bit of help from customer service, they were extremely quick with their reply!

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 12, 2019

Definitly the best customer service ever met on the platform. Ralph was fast, accurate and very helpful. Definitly recommanded for multiple platform sellers

Using app

3 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Feb. 27, 2019

We re-launched a Shopify store and exported/imported over 30k orders from the old to new stores. We did not have 1:1 product mapping but were still able to let customers see their previous orders within their accounts. We had some specific needs around the import (auto-generated emails, QB automation, etc) and Ralph was absolutely amazing in helping us test to ensure our gigantic import went without a hitch. I cannot reiterate how responsive the support team was in helping with our mapping and checking in to be sure that all was good. Highly recommend...

Using app

Almost 3 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 19, 2019

I would give 10 stars if I could! Excellent support, really fast to reply and actually Ralph got in touch even before I did :) He also cut me a great deal on the credit as I had to import a lot. Excellent product and service.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 8, 2019

Useful for fulfilling Kickstarter and Indiegogo backers with Shopify. Custom templates are easy to make.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2018

We used this app to bulk import late addresses from our recent kickstarter. The app works incredibly well! Haven't had any issues and ended up using it for a few other imports - overall a really time saver and the app is well thought through. I can't speak to the customer support because i never had a reason to reach out. I can def recommend this app if you wanna import some orders.

Store

Holstee

Using app

27 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Dec. 5, 2018

Fantastic app! I used the included 'Shopify to Shopify' template to import data from an old Shopify store, and it worked perfectly. I had to perform some custom mapping in order to import customer data and order data from an old WooCommerce store - but after several test imports and some tweaking, successfully imported Woo, too. Pricing is straightforward and seems like a great value. Thanks for the great app!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2018

I was very impressed with the ease of use, the clear instructions. I was even more impressed with the speed of the technical support. Ralph was super-helpful IR

Using app

About 1 month

Total reviews

4

Average rating

4.0

5 / 5 Share

Nov. 17, 2018

Excellent app - makes the task of migrating from another e-commerce platform (Squarespace in our case) to Shopify very straight forward - customer profiles kept intact and Shopify analytics fully populated with historic orders. Ralph is also super responsive with any queries you have. Everything essentially worked perfectly. The app is quite dependent on the quality of data you have - the better quality the data, the better the import!

Using app

2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 1, 2018

I used this app to migrate all orders from an old obsolete Shopify POS account, following the introduction of multi-location inventory, to our current Shopify account. Great support team who assisted with all stages in the process; from the data mapping to crisis management when I overlooked the impact of not automatically archiving the imported orders. Very happy with the app and the results from using it. Can't thank Ralph enough for all his help. Do not make the same mistake as myself and overlook the chain of events triggered following the import of these "new" orders if not automatically archiving. Our first attempt at the import of nearly 3,000 orders, started to affect inventory and order management, triggered automated order confirmation emails, product reviews etc. The only issue we had with our second import attempt related to refunded or partially paid orders. As these were not fulfilled and paid, they were not automatically archived following the import.

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 26, 2018

You can expect ROCK STAR support from these folks. Their product is great and their service if fantastic!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2018

Three reasons to use EZ Importer: -1- Handles HUGE amounts of data easily -2- Is CLEAR and fast to understand -3- Amazing responsive customer support -1- My story: I imported 3.5 years worth of data from a previous platform (Teachable). That was about 31,000 transactions. This only took a few hours. -2- My story: setting up the headers on the CSV file was the greatest challenge. This app makes it easy to understand what Shopify NEEDS to get as input for data. Really clear. The little help bubbles were very useful. -3- Sent an email on Friday night, got a reply less than 12 hours later, on Saturday morning. enough said! :) BONUS: I did try multiple times to import 10 transactions "as a test" to correctly format my data and uncover errors. This app gives you 50 free transactions to import. So I believed I had "five good shots" at getting my data right then was to pay. But nope. Once I tried 10 transactions, and then deleted those 10 imports, the app would "CREDIT ME BACK" the transactions. That's fantastic! thanks a lot! Marc-Andre Seguin JazzGuitarLessons.net

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2018

This app seemed intimidating at first but with the great resources and support from Ralph and the HighLevel team I was able to test and re-test to ensure our entire order history data got uploaded to our new Shopify platform successfully. I was very thankful for the resources and support this team provided. Above and beyond! Highly recommend.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2018

We used EZ Importer to get existing orders over to Shopify - it's a pretty straightforward tool and did exactly what we needed. It did take a few attempts to upload the first couple batches, but once we got the data mapping down, it was easy. Definitely recommend!

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2018

We used this app to move our client lists over from an existing very old website. It took a few attempts since they titled the data very differently but with the developers help we were able to successfully mover over a lot of data. We would highly recommend.

Using app

27 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 3, 2018

We tried other apps without success, for a migration from magento to shopify. EZ Importer is absolutely the best if you needs right orders value and right reports from analytics. We are in progress for 20k orders migration after a deep test, using documentation and support via email. Recommended

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2018

It wasn't a straight forward process, but that was only caused because I couldn't change my files as needed. The service though was incredibly good, very patient and really willing to help with everything. In the end I was able to import our Kickstarter data exactly as we wanted it! The app itself is very good and easy to understand. I can really recommend it, especially if you need there service.

Using app

9 months

Total reviews

1

Average rating

5.0