All reviews

Rating Breakdown

  • 5
    71% (74 ratings)
  • 4
    7% (7 ratings)
  • 3
    4% (4 ratings)
  • 2
    3% (3 ratings)
  • 1
    15% (16 ratings)

Reviews with Text

  • 63% (66)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 28, 2025

I rely on this app to presale my product when it is out of stock. It keeps my store going 365. If an issue arises, Julian is able to provide support promptly to get it resolved. Would recommend!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2025

Very good app that works ever time. Extremely good support. Answer quickly and deals with whatever I ask them. For instance, the quantity box turned out bigger than usual. They fixed this right away.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 30, 2024

The app does the job and more importantly, the customer support is even better!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 7, 2024

Good and fast response,got a few problem and they help me solved it quickly,keep it up!!!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

Was looking for a high quality, yet affordable option to offer pre-orders as soon as an item went out of stock. EZ PreOrder to the rescue! The base subscription let me do everything I needed to do, but the middle tier packs a punch with amazing bulk management. The functionality ticked A LOT of boxes. - ability to set specific items to be pre-orders - ability to change "add to cart" button text for pre-orders - show a special message above the buy button for pre-orders (can be customized on a per item basis or managed in bulk) - ability to choose when to dynamically turn something into a pre-order, i.e. only after stock hits 0 - ability to show a pre-order badge on collection grid thumbnails - ability to visually customize the the badge - preorders auto tagged with "preorder"

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

Really decent app. Easy to set up, easy to use, no complaints. Might even upgrade to the full version if the whole pre-order thing works for us

Using app

15 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

We love having this option for pre orders on our website.

Using app

16 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 2, 2024

I could not get the app to work, wrote to them and within minutes everything was working. I love the feature and the support was quick to respond and fix the problem. Thank you so much!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

Jake was very helpful and efficient! Thank you team.

Using app

28 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 31, 2024

Very easy to use! thank you

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2024

Amazing app and super fast response when I needed advice. Really happy so far, thanks guys.

Store

Plaine

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 13, 2024

EDIT After a brief contact with Jake all issues were resolved. Great customer service! ORIGINAL REVIEW: App works as intended and it is helpful in managing pre orders badges and display however there are two aspects that i think should be addressed 1) Bulk add in the premium feature can only apply to the entire catalog (pre order list) it would be handy to be able to select a number of product and modify only that group. This feature is already available in the "bulk edits" section of the actual Shopify catalog. 2) Billing : i ordered the Unlimited version and paid $6 dollars. A day later i realised i needed the Plus and got charged a further $22 (instead of 22-6 like most subscription services upgrades). A week or so i realised due to point 1) above after the first bulk upload there was no benefit in having the unlimited plus so i went to go back to the normal unlimited and was presented with a furher $6 bill (instead of either a refund for the time not used - or at least a note that Plus features were going to be availabel till next billing cycle and then charged $6)

Using app

21 days

Total reviews

1

Average rating

3.0

Developer Reply

Hello, The billing does work like you mentioned, you are referring to the plan charges (on the approve charges screen, this will always show what the plan price is), but what you are actually billed is prorated when you upgrade or downgrade plans. This is the case for all shopify apps since they all have to use the shopify billing API. We checked and you were only charged $11.60 in total thus far. We have refunded these charges though due to the confusion. Also we are planning to add the requested bulk editing functionality in a future update.

5 / 5 Share

May 7, 2024

Did exactly as it shuld. You can even customize the color of some parts and put your own logo on the invoice. Looks very professional It was installed super quickly maybe I used two minutes

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 5, 2024

i'm using the free version and it works great! set up was really easy

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2024

Using app

About 22 hours

Total reviews

15

Average rating

5.0

5 / 5 Share

April 30, 2024

easy setup for preorders on one item works well with what I need so far :)

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2024

This is a simple, effective app that does exactly what it says it does. I watched the instructional video before implementing the app and have had no issues. Setup was quick and seamless. Thanks!

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2024

Amazing app, easy to use !

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

April 11, 2024

So far so good! Our pre-sale is running smoothly. Also, the team at EZ PreOrder went the extra mile to customize the set up for our store. Thanks!

Using app

About 1 month

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

My experience with EZ preorder has been great. As a growing brand that needs to leverage the power of preorders this app has truly helped me to think about growing my brand from a practical standpoint, especially when dealing with minimum order quantities. The best part is the customer support. They were there to answer all of my questions!

Using app

16 days

Total reviews

1

Average rating

5.0