All reviews

Rating Breakdown

  • 5
    66% (89 ratings)
  • 4
    5% (7 ratings)
  • 3
    4% (6 ratings)
  • 2
    4% (5 ratings)
  • 1
    13% (17 ratings)

Reviews with Text

  • 59% (73)
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5 / 5 Share

Nov. 19, 2024

Really decent app. Easy to set up, easy to use, no complaints. Might even upgrade to the full version if the whole pre-order thing works for us

Using app

15 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

We love having this option for pre orders on our website.

Using app

16 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 2, 2024

I could not get the app to work, wrote to them and within minutes everything was working. I love the feature and the support was quick to respond and fix the problem. Thank you so much!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

Jake was very helpful and efficient! Thank you team.

Using app

28 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 31, 2024

Very easy to use! thank you

Using app

16 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 20, 2024

Amazing app and super fast response when I needed advice. Really happy so far, thanks guys.

Store

Plaine

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 13, 2024

EDIT After a brief contact with Jake all issues were resolved. Great customer service! ORIGINAL REVIEW: App works as intended and it is helpful in managing pre orders badges and display however there are two aspects that i think should be addressed 1) Bulk add in the premium feature can only apply to the entire catalog (pre order list) it would be handy to be able to select a number of product and modify only that group. This feature is already available in the "bulk edits" section of the actual Shopify catalog. 2) Billing : i ordered the Unlimited version and paid $6 dollars. A day later i realised i needed the Plus and got charged a further $22 (instead of 22-6 like most subscription services upgrades). A week or so i realised due to point 1) above after the first bulk upload there was no benefit in having the unlimited plus so i went to go back to the normal unlimited and was presented with a furher $6 bill (instead of either a refund for the time not used - or at least a note that Plus features were going to be availabel till next billing cycle and then charged $6)

Using app

21 days

Total reviews

1

Average rating

3.0

Developer Reply

Hello, The billing does work like you mentioned, you are referring to the plan charges (on the approve charges screen, this will always show what the plan price is), but what you are actually billed is prorated when you upgrade or downgrade plans. This is the case for all shopify apps since they all have to use the shopify billing API. We checked and you were only charged $11.60 in total thus far. We have refunded these charges though due to the confusion. Also we are planning to add the requested bulk editing functionality in a future update.

5 / 5 Share

May 7, 2024

Did exactly as it shuld. You can even customize the color of some parts and put your own logo on the invoice. Looks very professional It was installed super quickly maybe I used two minutes

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 5, 2024

i'm using the free version and it works great! set up was really easy

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2024

Using app

About 22 hours

Total reviews

15

Average rating

5.0

5 / 5 Share

April 30, 2024

easy setup for preorders on one item works well with what I need so far :)

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2024

This is a simple, effective app that does exactly what it says it does. I watched the instructional video before implementing the app and have had no issues. Setup was quick and seamless. Thanks!

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2024

Amazing app, easy to use !

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

April 11, 2024

So far so good! Our pre-sale is running smoothly. Also, the team at EZ PreOrder went the extra mile to customize the set up for our store. Thanks!

Using app

About 1 month

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

My experience with EZ preorder has been great. As a growing brand that needs to leverage the power of preorders this app has truly helped me to think about growing my brand from a practical standpoint, especially when dealing with minimum order quantities. The best part is the customer support. They were there to answer all of my questions!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2024

One of our reels went viral to 100 million view so of course we sold out. But with a container on the way we decided to take preorders for the first time. Now we have over 700 orders in the pocket and new ones everyday. Thanks EZ PreOrder. You made it possible for to capture the sales. PlantTraps.com

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

This app does exactly what it says it does. No complicated settings, no expensive plans, no hidden fees. Full recommendation.

Using app

14 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

Easy to use, great value and really good customer support. Thanks!

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2023

This app does what it says and nothing more. I used it successfully for my first pre-order campaign and it was reliable and without any surprises. That may not seem like a big deal, unless you've tried other pre-order apps (many of which seemed more impressive than this one), to later find out... they are making your store dependent on them, while doing stuff like... emailing my customers from their branded domain... and not offering an option to disable these emails, edit the content, change the from address, or remove the app without affecting all orders (had to delete them). And that's just one example. Please, please, please take this as a warning if you are a business/store owner and exploring pre-order apps. There are some very impressive looking pre-order apps out there. With amazing support, and hundreds of five star reviews. Do your research and read the one star and two star reviews. I wish I did that before experimenting with these "dream come true" apps, because it would have helped me avoid the lurking nightmare. How so? There are a series of surprises that are not obvious or apparent until it's too late. But, as you may discover, these unusual design and features are in place, in my opinion, to keep you, the store owner, stuck using them and paying month after month with very little choice (especially if you are deep into it and have used them for a lot of pre-orders, already). The only way out will be a major pain and you'll wonder how you missed the red flags. Because they were hidden, delayed, only showing themselves when the pre-orders start. But NOT this app. The simple, unsung hero. It has fewer reviews but hopefully if you are reading this, at least one review that can give you proper warning about pre-order apps in general. Except this one, which has not shocked me or done anything sneaky. It does what it says, it's straightforward. I am thankful. The limited nature, and bare bones features, are a relief... and the reasons why I am so fond of this app, EZ PreOrder. I would say "does what it says and nothing more" is a compliment, but in this context — compared to the other fancy pre-order apps out there — it is the only one I want to emphasize, if this review is to be helpful at all. You've been warned, and if you want to test the others first... remember, EZ PreOrder is here to save you.

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2023

This is a great app - straightforward to set-up and use when we are out of stock!

Using app

18 days

Total reviews

6

Average rating

5.0